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Cummins Sales and Service

Cummins Sales and Service

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3.9 Google Review
Houston, Texas, 77028, United States
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Refresh Reviews 3.9


Apr 13, 2018
They did two Spartan Recall and a full chassis, engine and Onan generator service for us on our Newmar Essex 45 ft motorhome. With diagnosis tool found out the alternator was only producing 10.7 Volt and was going to fail. Did extended warranty claim for us on it. All done with great expertise and good communication and not more expensive than quoted. Have to sing Justin McDonald´s praises (In-Shop Service Supervisor)

Jan 18, 2018
The customer service reps at the parts desk are great at their job. Sometimes the wait is long but its for a good reason, sometimes they have to sreach part by part in a book to find you what you need. The reason for not giving 5 start is that every time I call them to see if my part has made it there or is finished in The r service department sometimes I will get the reseptions others it will go right to a automated service that takes you to a voice mail. When the reseptions does answer the phone and can get you transferred it will mainly goes to voice mail, when someone does answer the phone after being transferred you either get hung up on or transferred again to someone's voice mail. The will call customer service imhas a bell to ring but the will ignore it most of the time and wait for a good 10 to 15 mins. When they do help they are all great.

May 31, 2018
Getting tired of the answering machine during business hours....

Apr 28, 2017
Employees r nice n polite but took 2 months to fix 2013 Western Star. Had to test it out n take it back. Took 4 tries n so far so good.

Dec 19, 2017
They always have the hard to find parts we need

INDUSTRY BLOGS

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey


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Opening Hours

Mon:7 am - 6 pm
Tue:7 am - 6 pm
Wed:7 am - 6 pm
Thu:7 am - 6 pm
Fri:7 am - 6 pm Open Today

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