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Foley Diesel

Foley Diesel

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1 Asylum St, Worcester, Massachusetts, 01604, United States
(508) 753-2979 www.foleyengines.com
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Feb 14, 2018
Extremely rude. Was inquiring about purchasing a set of continental head bolts. Guy said it was hard to come by but had some in stock. He then told me that if I wanted it, I'd have to buy a gasket set also. I was confused by his statement because as a machine shop business owner, I had never heard of such a thing. So after I asked him to repeat himself, he became furious and cursed me out and then hung up on me. Mind you..... I was polite the whole time and never got angry (having a bad attitude is not how I build a strong supply network). I called back and politely asked to speak to a manager, he yelled NO YOU CANT! And hung up again. I then emailed them my complaint, guess who responded?! Yup, same grumpy guy. Saying that I'm the one that needs to learn how to talk to people. Hmmmm.... I really hope they have it recorded because not once did I ever raise my voice or get angry. Needless to say, I easily found my parts elsewhere and without having to buy a gasket set or receiving an attitude. I never purchased from foley again. There are sooooo many other suppliers out there that treat you professionally.

Feb 6, 2018
I've never had to view a company's rating, let alone write a review, but after an interaction with "dr. Diesel", I felt compelled. Working on an engine I will be spending thousands of dollars on, I needed some information on a size for an injector, so I can diagnose via comp test. Totally unwilling to help and only wanted me to "rent" his kit for 150. I informed him I had a tester, so he wanted to sell me his intire tester kit for 500 bucks. I explained I'm only needing the adapter size and I'm told I can rent or buy his. I had planned on purchasing all of my parts to rebuild this engine through this vendor, but after his rude, cocky uncooperative additude I politely told him I'd be taking my business elsewhere.... was the rudest person I've spoken with in decades. Do yourself a favor and get your engine parts from another vendor. BTW, he makes you call him dr. diesel on the phone, DONT call him jay!

Jul 31, 2017
I called to have a highly technical discussion about a transmission. I found a discrepancy between the manual and the transmission itself and wanted to order the correct parts. Dr Diesel was so astoundingly rude and condescending that I am in utter shock. He refused to listen to the situation, interrupted me, insulted me, and spoke to me like I was an idiot (FYI, I am a Georgia Tech engineer). When I tried to explain the situation to him over his interrupting he simply hung up on me. This is the first 1 star review I have ever written in my life. Do not bother to ever do business with these people!

Jul 27, 2017
So over the past 20 years I have had a Perkins, I have occasionally called these jerks for a part. If you like abuse, you'll love Foley. They are not just rude, they are astoundingly rude. There's a guy who answers the phone as "Dr. Diesel" and he gets my nomination for nastiest jerk on the planet. Do business with nice people - call TA Diesels in Hayes, VA. They're also Perkins specialists and they understand the meaning of customer service. Again, I can't emphasize enough, Foley is the single worst customer service encounter I've had in 20 years!

Jun 23, 2017
These people are pretty much scumbags that will sell you junk and then not even warranty it when it breaks within 50 hours of use. When you call them to come up with a mutually benefiting answer to the problems they hang up on you when they don't feel like talking anymore. They even charged me a restocking fee on a core charge, how is that even possible. Greedy dirtbags.

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