Devonshire Discount Tire, Auto Body & Repair Center

WARNING TO ALL - DO NOT GO HERE. Everything about this place is not good. Unprofessional. Disrespectful. They close early and don't tell you. They'll talk about you in front of your face in other languages as if i didn't speak Spanish too. The mechanics are not there when you need them. You have to talk to specific people who are only there during odd hours of the day. What is going on here. This place should be closed. This is absolutely unacceptable. I am so frustrated with this location. This place is a scam. I will report this to place to NYC's BBB. Give this place 0 stars if possible. I am disgusted with how this place is. They did not do the paint job correctly. They did not repair things properly the first time. It appears to me they are doing this on purpose. They requested cash deposit up front which is extremely unusual. I could go on and on about the things i don't like about this place.

DO NOT GIVE THIS PLACE YOUR BUSINESS!!! I went to Devonshire to get an inspection on March 29, 2018. This day it was not busy, there was two other people in the waiting room who's cars were being worked on. The guy took my keys and began the inspection. After sitting and waiting almost a hour and half and no one coming to say anything to me, just walking pass and continuing with what they were doing. I look out the window and saw my truck just sitting there. When I got up to ask the guys what was taking so long, one of the guys then tells me that I need shocks and tires in ordered to pass inspections. I knew this was a lie because I bought the car from a mechanic who took very good care of the truck, as it was his personal vehicle. When I called the mechanic I told him what was going on and he told me to get my car and come to him that place was trying to get my money. Devonshire refused to give me my keys, they wanted to keep my car in order to insure that I would come back. After arguing with the guy to get my keys I asked him what I would have to pay him in order to get my keys. He tells me $37.00 because I failed the inspection. They never showed me the print out stating that I failed the inspection. All he gave me was a receipt that shows I paid them the $37.00 and it says New York State Inspection. Due to the fact that I had to pay Devonshire the $37.00 I didn't have the money to pay for the inspection. I took the car to Bruces car care on April 8th, 2018 they did the inspection and showed me that I passed. When I asked about the need for shocks and tires they told me I didn't need them. This was not the first time I have had a problem with this place. The last time I thought of it as a mistake, but now I think he was trying to fool me then just because I am a young women and they think I don't know what I am talking about. October of 2017 I took my moms 2016 Kia Sportage to get an inspection. While doing the inspection they then told me that she needed her breaks changed. We didn't think anything of it because she may have needed them changed. So we let them change the brakes. When it came time to pay the guy tries to tell me that it would be $37.00 for the inspection, when i know it was $10.00. After arguing with him and him constantly telling me that he's just doing what the paper says, he eventually goes and gets the paper. When he returned with the paper he reluctantly advised me that I was correct, that the inspection was only $10.00.

Great people, great service, great prices. I have been coming here for years and it really feels like family. Haim, Bobby, and everyone are the best. And prices are so much better than the dealership. I highly recommend Devonshire for all your auto needs.

They took excellent care of my car and my nerves! My '10 Outback was overheating and I got a quote of $3,500. from another garage. I was told that I needed new gaskets, etc. From my first conversation with Bob there, I was reassured. He told me to come in for a free diagnosis. They determined that my thermostat was broken and probably also my water pump. They changed both, gave me the old parts to show me and my husband. Crossing fingers, but so far all is great. I was given a good price. I Googled the prices of this job and their price was under the typical charge. They listen and never tried to sell me anything else which is very important to us. Highly recommend!

HORRIBLE CUSTOMER SERVICE AND THEY KNOW HOW TO RIP PEOPLE OFF. DO NOT GO HERE FOR ANY OF YOUR CAR NEEDS AT ALLL!!! Doesn't even deserve One star. 'Hiam' or what ever the manager's name is, is very rude and disrespectful... If ya feel like getting your day ruined then by all means welcome to his shop!