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PENN Commercial Vehicle Solutions

PENN Commercial Vehicle Solutions

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4.3 Google Review
1280 Jefferson Rd, Rochester, New York, 14623, United States
(585) 232-6610 www.penncvs.com
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Google Reviews

Refresh Reviews 4.3


Apr 28, 2018
Friday evening around 7 and I call this shop after calling several others. My water pump went bad and I needed it replaced by Monday so I could load a very important high priority piece in Buffalo. Every other shop said can’t even look at it till Monday or Tuesday. Even stopped at a TA shop and was told it wasn’t the water pump leaking. Lol. We know how that goes. So I call and talk to Jim, he says bring it in ASAP and he will at least look at it and tell me exactly what the problem is. I get their around 8 and Jim comes right out and tells me it is the water pump. He goes in and checks to see if they have the part. They do!! He goes in talks to his boss, Kurt, and explains my situation. Kurt tells him to finish the truck he was working on and then get to mine. I couldn’t believe it. Here it is at 8:30 PM and their going to start the work that night. Then it gets even better. They told me they would finish the work tonight so I could take it and be on time for my load on Monday. At 11PM they come and get me and the truck is finished. Now the dreaded bill, which I was expecting to be high due to the hour of repairs and the quickness of the repairs. All I will say is I was pleasantly pleased when I saw the bill. Very reasonable and justified. They did not try to take advantage of me at all. So refreshing. By the time we got the paperwork done and the bill paid it was 11:30. They close at 11. Both Kurt and Jim were very pleasant and understanding of my needs and handled it all with professionalism and great attitudes. Thank you to both of them and this company for hiring people who know how to handle situations and are trained right. This shop is only 30 minutes from my home and will be where my truck goes for service and repairs from now on!!

May 17, 2018
Fast and very friendly service, customer lounge is very nice while your waiting, more like a living room with vending machines and coffee.

May 30, 2018
Great service I wish there were more shops like this one,

Nov 10, 2017
Best parts counter in the game.

Mar 23, 2016
Penn does A+++ work. I wouldn't go anywhere else.

INDUSTRY BLOGS

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey


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