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PENN Commercial Vehicle Solutions

PENN Commercial Vehicle Solutions

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4.3 Google Review
1280 Jefferson Rd, Rochester, New York, 14623, United States
(585) 232-6610 www.penncvs.com
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Google Reviews

Refresh Reviews 4.3


Apr 28, 2018
Friday evening around 7 and I call this shop after calling several others. My water pump went bad and I needed it replaced by Monday so I could load a very important high priority piece in Buffalo. Every other shop said can’t even look at it till Monday or Tuesday. Even stopped at a TA shop and was told it wasn’t the water pump leaking. Lol. We know how that goes. So I call and talk to Jim, he says bring it in ASAP and he will at least look at it and tell me exactly what the problem is. I get their around 8 and Jim comes right out and tells me it is the water pump. He goes in and checks to see if they have the part. They do!! He goes in talks to his boss, Kurt, and explains my situation. Kurt tells him to finish the truck he was working on and then get to mine. I couldn’t believe it. Here it is at 8:30 PM and their going to start the work that night. Then it gets even better. They told me they would finish the work tonight so I could take it and be on time for my load on Monday. At 11PM they come and get me and the truck is finished. Now the dreaded bill, which I was expecting to be high due to the hour of repairs and the quickness of the repairs. All I will say is I was pleasantly pleased when I saw the bill. Very reasonable and justified. They did not try to take advantage of me at all. So refreshing. By the time we got the paperwork done and the bill paid it was 11:30. They close at 11. Both Kurt and Jim were very pleasant and understanding of my needs and handled it all with professionalism and great attitudes. Thank you to both of them and this company for hiring people who know how to handle situations and are trained right. This shop is only 30 minutes from my home and will be where my truck goes for service and repairs from now on!!

May 17, 2018
Fast and very friendly service, customer lounge is very nice while your waiting, more like a living room with vending machines and coffee.

May 30, 2018
Great service I wish there were more shops like this one,

Nov 10, 2017
Best parts counter in the game.

Mar 23, 2016
Penn does A+++ work. I wouldn't go anywhere else.

INDUSTRY BLOGS

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands, we’ll...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey


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