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US Engine Production

US Engine Production

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4.0 Google Review
10 Skyline Dr, Plainview, New York, 11803, United States
(631) 991-7700 www.65engineparts.com
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Google Reviews

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Jul 18, 2017
Very poor service. Ordered a reman engine and it was damaged during shipping. Very slow response to emails. Couldn't ever get a straight answer from Eddie. Come to find out they also sent the wrong engine and wouldn't replace it with the correct rotory Cummin's engine. Wound up with an engine I couldn't use. Refused to send the correct one. Honestly, They are a bunch of crooks. "Trust me"....read the reviews online before you buy.

Mar 20, 2017
ordered 3 engines one duramax one powerstroke and chevy 6.5 one issue on duramax that was our fault not us engines the exchange was taken care of very well there was a delay because of weather but now all three engines installed and work great I will order more when needed from us engines

Mar 5, 2015
As a customer of US Engine Production , Inc , working with US Engine Production , Inc has been memorable and fascinating. The company culture is great and provides customer's with a supportive environment and excellent customer service . Over all it's a great company! Demonstrate total commitment to outstanding customer service. Always exhibit creativity and flexibility in solving customers’ problems. Share information and resources readily. Make sure that clients understand that you’re on their side. Never appear to talk down to or to patronize customers. Exceed customers’ expectations by providing timely feedback and follow-up. Quickly address problems even with the most demanding customers. Effectively prioritize your workload based on your customers’ needs. Share only as much information with a client as is necessary. Refrain from speaking poorly of the competition. Never permit customers to treat you disrespectfully. Involve management whenever customers behave inappropriately. Proactively inform customers of pending delays. Never use pressure to close a deal or to unduly influence a customer’s decision. Always put the client’s needs above your own. Provide objective and timely advice to customers. Tactfully tell customers no when their demands or expectations cannot be met. Follow up with customers after the conclusion of a sale.

Oct 16, 2016

INDUSTRY BLOGS

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of creating...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

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While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey


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