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Northern Ohio Peterbilt

Northern Ohio Peterbilt

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3.4 Google Review
1330 W Trenton Ave, Findlay, Ohio, 45840, United States
(419) 423-3441 northernohiopeterbilt.com
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Refresh Reviews 3.4


May 15, 2018
To be honest, since Allstate bought this business, I haven't been back. My experience was so horrific with the Northern Ohio Peterbilt folks, I vowed to never spend another dime at this business, and although that vow has added several hundred miles, in trips to distant Peterbilt dealers, I've been true ti my word. I bought my Peterbilt, only a few years old at the time, from them. I immediately started having issues, mainly with the emmission junk on the engine, but it was a common practice with this dealership to be indifferent to the fact that it needed to be on the road in order to support my trucking habit. Several different times I was at the shop when they opened, as prearranged, only to sit, twice, for the entire day only to be told that I'd need to return again at a later date to allow them "time to repair" it. The second time they had known, shortly after they opened at 8 am, and data analysis was performed, that they did not have the part to repair it. Only after I had "enjoyed" their lounge waiting area for the entire day did they tell me, and that I'd have to bring it back in a couple days! How do they think we pay for this type of service????? Needless to say.....I won't, I'll never go back!

May 22, 2018
Called service ( Andy) 14 days ago he has not called me back yet. Called to talk to Andy 11 days ago and Sha was going to talk to Andy a said one of us will call you back within an hour. No return call as of today, so i called them, Sha says ' who is this? I dont remember what you called about!' Just sharing my experience with them, i know they will respond with something to the effect of how busy they are or pass the blame on one another, its ok service im only one customer my business wont make or break you, but hopefully others read this and go elsewhere and ill be sure to talk about my experience with you in every truck stop im in or anywhere anyone in the trucking industry van hear me. Thanks again

Mar 6, 2018
Parts department sucks & not very nice or helpful.

Mar 13, 2018
Fantastic Peterbilt dealer,. Huge parts department and excellent service and body shop

Dec 14, 2017
Came in at 5:30pm they were getting ready to close. with a check engine light and stop engine said they could put it on computer get a diagnos the problem but wouldn't get to it tell after noon next day. at 6:45 pm called me in to put it on computer stayed tell 8pm and fixed my truck after hrs so I could get my load and not be late thanks guys.

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Mon:7 am - 7 pm Today
Tue:7 am - 7 pm
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