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Coughlin Marysville Chrysler Jeep Dodge RAM

Coughlin Marysville Chrysler Jeep Dodge RAM

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4.0 Google Review
15777 Watkins Rd, Marysville, Ohio, 43040, United States
(937) 642-9000 www.coughlinchrysler.com
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May 23, 2018
Needed oil change, tires and brakes checked for 2017 Dodge Ram 3500. Couldn't be happier. Service Manager, Jarold, kept me very informed and offered excellent advice to meet my needs. Very pleased with results!

May 23, 2018
Kendal was very nice and helpful on a purchase of a used SUV Upset by the additional charges with the finance person, The $35 title and license fee understandable, then $250 Paper Work fee which should have included the afore mentioned $35 fee. And the attempt to charge a $250 loan origination fee and tried to blame on the bank, where we are a member of an knew there was no such thing. We should have walked out at that point. Still upset that I paid the paper work fee, due to the fact I was distracted by the loan origination fee. UPDATE: It’s been 3 months now and still no fix as promised.....

May 20, 2018
This dealership never responded to emails asking about my experience and how they could make it better. They charged me for a temporary tag none was given. They wouldn't transfer my plates. The car didn't even have a full tank of gas when I picked it up. When I went for a test drive the advertisement person took it home with them. Before I even got to test drive it they were putting on the plates from my trade in. I never got a walkthrough of the car or dealership. There was no price negotiaton. Even for my wasted time of not having the vehicle there. When I went to use the bathroom 2 different times it wasn't very clean. When I asked about getting a drink I had to buy my own. When I went to buy my drink they sent me to a what i would hope to be a employee break room instead of customer wait room. It wasn't very clean either it had some take out food left on the table. My overall experience wasn't very good at this dealership. I would have expected more from a state wide dealership that what was given. This has been the worst buying experience I have ever received. Which is why I would not take my vehicle back there or look at buying another from there or it's affiliates. Ive been to smaller dealerships who have given me more than what I would have expected. They treated me like another payday rather than someone joining their family. I will not recommend this dealership to even my worst enemy.

Jun 7, 2018
Sales manager blatantly lied to me multiple times, kept on leaving to "check numbers" and would come back 5-10 minutes later just to leave again. Their service department is outstanding, but if you're looking to buy a vehicle I would not recommend this dealer at all.

Apr 19, 2018
Worked with Brayden. It was a really good experience and I got a really great car.

INDUSTRY BLOGS

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Opening Hours

Mon:9 am - 8 pm Open Today
Tue:9 am - 8 pm
Wed:9 am - 8 pm
Thu:9 am - 8 pm
Fri:9 am - 6 pm
Sat:9 am - 5 pm

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