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Independent Diesel Services

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3.5 Google Review

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4524 E Market St, Enid, Oklahoma, 73701, United States

(580) 234-0435 www.idsenidok.com

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Refresh Reviews 3.5

Yehor Islamov

Dec 5, 2017

9 am Called their roadside service to replace rear brake rotor and 8 wheel studs on 2016 Dodge Ram 2500. Staff on the phone been really ubderstandable and friendly. Representative said that their hourly rate is 135$/hours. Everybody busy... got appointment around 5pm. Tech called at 4:45 and been asking about condition. Called back around 5:15 and offered to tow us instead of fixing. Offer been refused, cause we have 42 ft trailer behind with 2 cars. Around 6 tech called and said that he is on his way to pick the parts and meet the driver. ( meanwhile I checked parts prices and availability at all dodge dealers in the area) Tech arrived at 7:30 and been working till 10:10z Made it fast and good. And here starts the most interesting: Invoice Service Call $884 (6hr and 30min paid) ( 2hr and 40min ) of actual time been used. Miles driven 140 - $280 ( might be for two sides, and part pick-up which is totally fine) Stud hub $7.42 x8 = 59.38 Real wheel stud price $4.95 a piece Brake rotor $239.71 - Actually retail price at dealer is 169 $ Helped a lot with problem, Thank You. But that bill is something totally INSANE! Invoice or bill to the driver - nope, will fax in the morning. So instead of 700 -900$ they billed us for $1490.31 Will not recccomend, unless you ready to pay double

David Ezzell

Sep 29, 2017

I have needed Independent Diesel three or four times for work on my diesel motor home. They have been accommodating, and prompt. On one occasion, they told me they couldn't do what I needed. I appreciate that almost as much as the times they have done the work. Nothing more irritating than a shop that will try to do something it isn't equipped to do. They didn't do that.

Heath Conrady

Sep 29, 2017

I've read reviews from past experiences and can assure you that the owners have adjusted their billing to take care of their customers needs at a fair price. Very happy with my experience there!

Melessa Alexander

Sep 29, 2017

Great employees and owners. Excellent work at a fair price. Will definitely use them again!!

Jerry Huber

Jul 14, 2017

Went there for 0930 appointment. A little after 10, the pulled the truck in. About 1245 the guy said it was finished and the bill would be prepared when "the girls " came back from lunch in about 10-15 minutes. When they got back, they visited with someone for almost 45 min. I finally got my bill and paid it at 10 till 2. They billed me for the extra hour that I waited to get my bill. The truck was finished in LESS than 3 hrs. Although they seem friendly enough, I would NOT recommend this shop to anyone. Very unscrupulous business practice. What a rip-off.

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