H & M Auto Repair

Took car in estimate to repair paid bill picked up car and still not fixed problem took car back says fixed still have same problem call to see what can be done now says shop cannot fix problem I suggested I take to another shop they say don't do that. Help these people are ripping me off paid over 1300.00 dollars still have same problem. Stan Weleetka Ok

AVOID THIS SHOP if your from out of town. These guys are Crooks. Took a road trip during the holiday to visit my family from Arizona to INDIANA. Am no mechanic but I have done plenty of work on cars. My 2003 Pontiac Vibe with 215k miles decide to die on me. This is the first time in yrs of owning the vehicle that it die. The car show symptom of a bad fuel pump. Had never let the gas gone low as 1/4 tank of gas. This time around gas was close to the E before I top it off. Drove about a mile before car die in the highway. Call AAA, tow truck tow me to the nearest auto mechanic shop. This happen at night time so the shop was close. About 6am a old fella goes in the shop turn on the power. I end up greating him. Ask him how much would parts and labor to change a fuel pump in my car. He say $200. thought the price was fair. I have change 2 fuel pumps in my lifetime, for those 2 vehicle the fuel pump Had never cost me $100. I drove 1k miles and didn't have tools or place to change the fuel pump decide its worth paying them to change. We talk for a few min seems like a very nice old man. He say the shop isn't open till 8am. He came in to the shop to turn the heat on. Once the shop open up they brought my car into the shop. They pop the hood. Did test move wiring etc.. the old fella came up to me and say 90% of the chance it's a bad fuel pump. Which I thought it was. I say ok let's get this fix. They install the new fuel pump. Car starts right up with the new fuel pump. Went into there office to pay. Old fella told me it will cost $40 more cause it took a little longer. Which I didn't mind. I ask him what's the total. He told me $450. I ask him why it cost $450, thought before hand I ask him for parts and labor he say $200. He say no, that was the price for labor. $250 is the price for the fuel pump. I was Furious. If the $200 was the price for labor WHY!! Didn't they TELL!! Me the price for the PART. I check the price for the fuel pump it is $80. If I would have known I would have change it myself or get tow to a different shop. I end paying them, they only take bills, no plastic. I drove my car out not even a Block my car dies. I ran back to them I told them the car die. They Went to my car, pop the hood check and few things. Told me they have to work on it to see what's wrong. They are not going to do it for free. I say skip that. I end up calling AAA and tow me to a ASE certificate shop in Tulsa. The mechanic work on my car for 2.5hrs. Found out there wasn't connection in one of the wiring in the wiring harness. He was able to get the connection back by moving the wiring harness. So I had to pay this shop $250 just labor. Normally they would spend days to find out what's the problem but since am in a time hack. The car is up and running. I was happy. I end up driving from OK, to INDIANA then Indiana to Arizona with NO issues. When H&M was under the hood they were messing with my wiring. Something that was suppose to cost me no more then $100 End up costing me $700.

My car got hot on Turner Turnpike and I pulled over. The guys at H & M stopped what they were doing to help me. Very friendly, professional, and helpful. Since I needed to go, they helped me with a quick fix and suggested I get it check more thoroughly when I got back home. I could tell they really care. Thanks so much!!

This dude saved my ass my power steering pulley literally snapped in half In Bristow at a gas station I called all over town no one could help. I called him he had me back on the road in a cpl hours. These are stand up guys in my book.

My car died in the middle of the night by Bristow and I ended up getting towed to this place. We thought the car was completely done but early the next morning I spoke to William and he said he was looking at it right away. He checked everything and got it completely fixed and I could not be happier with how well I was treated! Amazing customer service and anyone should drive out of their way to have their car worked on here. Thanks again William!