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Honest-1 Auto Care

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3.8 Google Review

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20745 SW Tualatin Valley Hwy #150, Beaverton, Oregon, 97006, United States

(971) 245-6816 www.honest1beaverton.com

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Google Reviews

Refresh Reviews 3.8

Joseph Durst

Apr 29, 2018

This particular location is in dire need for improvement. The manager was rude and short with me when asking questions regarding the service being recommended for my vehicle. I was treated as though I was stupid or wasting his time. During our conversation we were interrupted by employees on multiple occasions. In one particular instance and employee came to the lobby through the door behind the front desk cursing and demanding immediate assistance in the back. Overall this makes me question the ability of the employees to complete the work on my vehicle. If you don't mind being treated like you are wasting peoples time, this may be the place for you. Otherwise I would recommend looking for another place to have your vehicle serviced

Joe Grow

Jun 2, 2018

Overall experience was great!!! With Groupon this was a great deal as well. At only $13.75 an oil change how can you go wrong?? Staff was friendly. Only took about 30 mins. Overall satisfied!!! And cheaper than doing it in my driveway.

Merie Komlofske

Apr 2, 2018

I have to say the 2 experiences I have had with this auto care place have been more than exceptional! I of course was expecting pushy auto repair guys trying to get me to buy filters and what not but they didn't! Got my oil changed and quotes for other things that need to be done and I appreciated that more than being told I had to do it right then and there! I highly recommend these guys at any location! Fair prices and excellent service not only for the car but humans too! lol

hanibn tadehgf

Jun 12, 2018

Couples months ago i paid high money for nothing, i asked the manager next day to fix it he tried to fight with me. Then i took my car to other auto car and fixed the same problem with too less money than i paid for honest auto car.

Corey Neiss

Apr 29, 2018

After taking in my wife's vehicle for a simple oil change the Vans exhaust was making an absurd amount of noise. Once home I was able to inspect the vehicle further and found that the exhaust had a large puncture with yellow paint around the edges right next to the rear jacking point. My wife immediately called Honest 1 to report the issue. She was told to bring the vehicle by but there was no way that they could be responsible for the damage. I brought the vehicle back the next day and showed the manager the damage in question. Although it was quite obvious how the damage occurred (backing the vehicle off of the lift) the manager denied it and said that his employees always report damage to vehicles immediately. All in all this leaves a bad impression as we have taken our vehicle to the Hillsboro location a number of times for oil changes. Customers beware. If you do decide to take your vehicle here for service.....make sure you check the vehicle over very carefully before you leave the lot. With regard to the managers response below: When I brought my vehicle back to the shop to view the damage, they purposely placed my vehicle on a different lift than the lift used for the oil change. (Manager admitted) The lift in question also had yellow paint matching the paint on the damaged part of my exhaust. The manager wouldnt even listen to my thought as to how the damage occurred, he simply stated that it wasn't possible. The manager also never offered to talk with the employee who did the work on the vehicle, nor did he offer to let me speak with him. Mark did offer to pay the labor on fixing the damage, but would not pay for the part required to fix the damage and would only do so if I removed my negative review on Google.

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