Scott's Performance Automotive & Transmission World

I brought my 2010 Sprinter Van/RV to have the alignment done after being referred by Discount Tire. The van drove fine but the camber was off so the wheels were tipped in / \. Getting the wheels straight before installing new tires seemed like a good idea. The first alignment appointment they said the camber wasn't adjustable. Really? So, I provided them with detailed instructions via email on how to adjust the camber and re-scheduled to have the alignment done. During the appointment I asked why it was taking so long; the front desk guy gave excuses why it was so difficult and said the mechanic was frustrated (could hear tools being thrown around). I told him I could take it elsewhere if he didn't know what he was doing; he assured me that wasn't necessary. 2.5hrs later they pulled the van around. The typical $78 alignment somehow turned in $217.27. I questioned him about it and said that wasn't right... then finally gave in and paid him to be done. Now, the camber is off the same amount as before just the tires are doing this \ / instead of / \. How hard is it to make tires straight?? Now it wanders and the steering wheel isn't straight. So, it drives worse off than before. I called and confronted them about the issue; he argued that was the proper spec and I didn't know what I'm talking about. Really? Great customer service. Finally he said the owner would call. 5 days later... no call. I emailed. No response. While sitting in the waiting room, I heard numerous other issues with other customer vehicles. They clearly are not professional or skilled. Bottom line: You might be fine for certain repairs. However, they will accept work beyond their ability and won't resolve issues. Take a chance or find a different shop. I've now scheduled to have the alignment done in Portland by a reputable shop I've worked with for years. No idea who would recommend these guys!!! See attached picture.... They only needed to adjust the top bolt to set the camber properly. As you can see, it is easily accessible.

Scotts shop came recommended to me from a friend. I had a unique project, sort of a "Frankenstein" project and needed some custom clutch work and some hairy wiring work to be fixed. It took a little longer than we had hoped, but that was not Scotts fault. He was diligent to find the right parts and once found was able to complete the project. We are very happy and would recommend his shop to anyone. Gary

Friendly service honest mechanics and no pressure to fix things that don't really need to be fixed.

Took my car in for brake fluid replacement. Two months later had a different issue and they did a quick inspection and told me I needed to get my brake fluid replaced. I told them YOU JUST DID THAT, isn't it in your records. They said "Oh, yeah, sometimes there's pockets.....blah blah blah. I'll never go back here. Super unprofessional and who knows if they are actually doing the work they say they are doing!?

Went in for a oil change and tranny service 1 and 2 on my tranny was not shifting good they fixed it. Piece of cake very knowledgeable. Everyone there are just great!! Got me in right away. Very helpful and explained things that were wrong. Didn't pressure me into getting things repaired right away and didn't feed me alot of bs because I am a woman like some shops do. Which is most appreciated. Most Honest Mechanics I have ever met. Will recommend them to anyone. My parents have been going there for many years I finally did now I understand why. The prices are very reasonable. Thank you again Scotts. YOU ARE GREAT!!!!!!!!!!