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Torque Factory

Torque Factory

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4.6 Google Review
736 SW Umatilla Ave #ste b, Redmond, Oregon, 97756, United States
(541) 526-5030
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Google Reviews

Refresh Reviews 4.6


May 14, 2018
I would recommend. I ain't being paid to write this either, as i have a hard time believing reviews now days. I had a great experienced. They worked all the bugs out of my diesel. Nobody else would touch an ecodiesel. Then, they stood by their warranty and fixed it when something else broke on my truck. Smart group of guys.

Feb 26, 2018
First they can start by making an appointment and standing by it, don't make an appointment and then let my truck sit there for almost 3 full days without touching it. Or maybe call the customer and let them know what's going on. So after paying over $900 to replace an injector we Get our truck back, drive less then 2 miles from their shop and our trani drops!??! Considering there was NO PROBLEMS with the trani before we brought it here. We called them, they said oh the boot they replaced probably came off. Needless to say a brand new mechanic, fresh out of mechanic school, was sent to us along side the road, he determined it was trani and said we could tow it back to their shop at our cost of course. After sitting there the side of the road for over an hour and another 2 business days of having our truck we hear back it's the trani, $2600 for one from the junk yard. No thanks, I we will get a rebuilt one for the same exact cost at Bend Transmission. Kinda irronic I was talking to a new coworker telling them the issues we were having, and she said it sounds VERY FISHY, asked me what shop so I told her and she is the "part" owner with Charlie. How you gonna tell me they are doing fishy business, then tell me you own it. We will be sure to spread the word. Charlie told us to bring it to him because "he would save us hundreds" from the original mechanic who looked at our truck.... You didn't save us a dime on the original issue and now cost me $2600!

Aug 20, 2017
Setting a better standard for automotive and diesel repair. We are the best and we are not afraid to prove it time.and time again. Everyone that works for torque factory is knowledgeable and passionate about repairing and upgrading your daily driver or your toy.

Aug 6, 2016
I was in Redmond from out of town, and my van started having issues on the drive over. It became apparent on the day I was going to leave that I would not be able to drive it home. They were able to fit me in immediately and take care of my van so I get could back on the road. Charlie did a great job, the price was very reasonable, and the customer service was great. Thank you so much again for taking great care of me!

May 22, 2017
The most knowledgeable diesel tech you'll find around and another really cool guy works there too.

INDUSTRY BLOGS

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey


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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm Today
Thu:9 am - 5 pm
Fri:9 am - 5 pm

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