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Torque Factory

Torque Factory

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4.6 Google Review
736 SW Umatilla Ave #ste b, Redmond, Oregon, 97756, United States
(541) 526-5030
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Google Reviews

Refresh Reviews 4.6


May 14, 2018
I would recommend. I ain't being paid to write this either, as i have a hard time believing reviews now days. I had a great experienced. They worked all the bugs out of my diesel. Nobody else would touch an ecodiesel. Then, they stood by their warranty and fixed it when something else broke on my truck. Smart group of guys.

Feb 26, 2018
First they can start by making an appointment and standing by it, don't make an appointment and then let my truck sit there for almost 3 full days without touching it. Or maybe call the customer and let them know what's going on. So after paying over $900 to replace an injector we Get our truck back, drive less then 2 miles from their shop and our trani drops!??! Considering there was NO PROBLEMS with the trani before we brought it here. We called them, they said oh the boot they replaced probably came off. Needless to say a brand new mechanic, fresh out of mechanic school, was sent to us along side the road, he determined it was trani and said we could tow it back to their shop at our cost of course. After sitting there the side of the road for over an hour and another 2 business days of having our truck we hear back it's the trani, $2600 for one from the junk yard. No thanks, I we will get a rebuilt one for the same exact cost at Bend Transmission. Kinda irronic I was talking to a new coworker telling them the issues we were having, and she said it sounds VERY FISHY, asked me what shop so I told her and she is the "part" owner with Charlie. How you gonna tell me they are doing fishy business, then tell me you own it. We will be sure to spread the word. Charlie told us to bring it to him because "he would save us hundreds" from the original mechanic who looked at our truck.... You didn't save us a dime on the original issue and now cost me $2600!

Aug 20, 2017
Setting a better standard for automotive and diesel repair. We are the best and we are not afraid to prove it time.and time again. Everyone that works for torque factory is knowledgeable and passionate about repairing and upgrading your daily driver or your toy.

Aug 6, 2016
I was in Redmond from out of town, and my van started having issues on the drive over. It became apparent on the day I was going to leave that I would not be able to drive it home. They were able to fit me in immediately and take care of my van so I get could back on the road. Charlie did a great job, the price was very reasonable, and the customer service was great. Thank you so much again for taking great care of me!

May 22, 2017
The most knowledgeable diesel tech you'll find around and another really cool guy works there too.

INDUSTRY BLOGS

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly, grain....

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey


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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm Today
Thu:9 am - 5 pm
Fri:9 am - 5 pm

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