Sparks Auto Service

Living in Oregon City for the past 12 years you ask around and learn the best shops in your town. Sparks Auto Service has serviced multiple vehicles for our family. Sparks has always been direct in their assessment of our vehicles. They've advised us on what should, can and will need to be done. If it doesn't need to be repaired right away they've let us know what to be prepared for and what should be addressed immediately. Honest shop with knowledgable staff.

Spencer was great! I am traveling here from out of town for work and I definitely felt like I was taken care of being so far from home. Sparks made me feel very welcomed and their service was awesome! Thanks again!

Superior work and knowledge. Excellent customer service! I felt like they truly care about me and my truck. :) They didn't try to get me to buy extra stuff... my hubby was thrilled with the work. I trust this shop 100%. Thanks Sparks!

I've waited a while to write this review because I do not do this lightly. I used Sparks Auto Service back in December for a pre-purchase inspection on a vehicle I was buying. I mainly dealt with Hans but then did end up trading one text message with the owner Spencer. The owner of the car I was looking to purchase brought the car to Sparks for the inspection. They completed the inspection and gave me a verbal report over the phone. I was traveling across several states to get the car and needed to know if the car was worth traveling for. I received a positive report on the car with some issues noted. I travelled to purchase the car and found so many more issues upon arrival that I negotiated the price of the car lower. In fact I was so disappointed with the PPI that Hans and I agreed I would pay Sparks only half of their charges and call it even. What I could not do on site was really get under the car and inspect it. I had to depend on the report from Sparks that everything was ok. Getting the car home I put the car up on jack stands and crawled underneath. What I found was suspension that was installed incorrectly and oddly enough adjusted differently on the left rear of the car. Investigating this further I found out that there is a major flaw in the bodywork and suspension on this side. The previous owner was hiding this issue and I was depending on the PPI to identify the major issues. This will most likely cost me literally thousands of dollars to correct. The PPI from Sparks Auto Service was useless. I contacted Spencer (Owner) through a text message and informed him I was highly unsatisfied with the work they had done and would be writing a poor review. He texted me back and said to call him. I called him long distance the very next day. I wanted to give them a chance to address the issue before posting anything. I left a message with Spencer to call me back. That was now 3 weeks ago and I have never heard anything. Unfortunately for me I purchased a car from a dishonest owner and had an absolutely terrible PPI done at Sparks Auto Service that will cost me a lot of money. I chose Sparks because they had all 5-star reviews on Yelp. I now don't believe the ratings I see on line. I personally would steer clear of this shop. I can't be the only one that has a bad experience and never hears from the owner.

"I will never..." go anywhere else !! The people, place etc., are by far the best. If you've never gone here, don't read this review as I don't want them to get too many new customers and make appointments hard to get! (not that they have ever been hard to get) Love you, Spencer and all of the gang. (Oh, BTW, they have moved from High Street, in Oregon City)