Tim's Automotive Repair and Sales

These guys are honest and trustworthy! I trust them with my car and my daughter's safety. Great that they have FREE loaner cars while they work on your car. I was a little concerned on my first visit when they gave me a list of 10 items for repair. Then Kim, office manager, reviewed the list with me and helped me understand these were all the repairs they could SEE with my car NOT all the repairs my car NEEDED. They helped me address safety issues first and then other items of my choice as my budget allowed. There are still items on the list 3 years later that I have chosen to live with and I have NEVER received any pressure to get this work done. You will be relieved you found an honest shop!

Friendly, professional, fair price. Car was ready exactly when they said it would be. I will definitely be returning. Thank you!

This has been my inlaws family’s mechanic for years and through their recommendation I took my vehicle to them. I had a good experience with this company taking my vehicle to them. They have fair and competitive pricing for their services. We worked out a plan to address upcoming maintenance done on my vehicle. Without going into much detail they were very honest with me, I commend them for their honesty. Marty and Kim up front were great to work with. I highly recommend anyone to bring their vehicle to them. I will be using their services in the future.

I have read some of the negative reviews here, and I think there is a theme to them that I would like to clarify. I have been a customer of Tim's since 2012. I really like his business model, which I view as follows: They offer an oil punch card at a good price (8 oil changes for $100.00), and when you take your vehicle for an oil change, they take up to 60 minutes to do a complete safety check on your vehicle. At this time, they will do other routine maintenance (for free) such as rotate your tires (if you ask), and fill up your windshield fluid. Upon completion of the vehicle check, you will receive an itemized list of upcoming repairs, such as "front brake pads 50% worn". Kim will explain what work needs done 'urgently', or what 'can wait', and likely time frame for upcoming repairs before negatively impacting your vehicle. If you have further questions or concerns, Tim is usually available to come and explain personally. To this end, there have been times when I need no work done on my vehicle, other times, there is an issue that needs work done ASAP (and Tim will explain what the risk is if I delay work too long), other times, I know the work that will need done within the next 12-18 months and I can save up and be prepared. I also know what the safety status of my vehicle is. Other services that Tim offers: getting quotes for new or good used tires, changing your windshield wipers or getting your re registration done. To wit, I have bought tires elsewhere, and they were not better quality for the cost than what Tim's staff found for me the following time. Over the past 5 years, my vehicle has aged from 110, 000 to 180, 000 miles under the maintenance of Tim's automotive and it has not broken down once. Customer loyalty is inherent in Tim's business model, and any time I have taken issue with price, my concerns have been heard, and options or alternatives offered. It seems to me, that negative reviewers here do not understand Tim's business model and the value of his safety inspections. This said, I do always look at the list of repairs and ask several questions, such as "what needs doing as a priority, and what is the time frame for this work needing to be done?". If Tim's staff are not clarifying the list of work without being asked, perhaps they should consider doing so as a best practice model. Tim's always breaks down the cost of parts and the cost of labor. Labor cost per hour and parts can be easily compared on line, as can length of labor for any particular repair. I regard Tim's Automotive as pretty standard in this regard.

I bought a vehicle from them and it fell apart in less than a year with serious radiator issues and the tires completely dry rotted. I took it in for service and also requested standard maintenance. They quoted me over $2,000. They did not even offer any discount or free examination of the car. I took it to a specialty shop and they had a totally diagnosis of the problem. They got the entire problem fixed for $678. THESE PEOPLE ARE CROOKS!