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Creekside Automotive

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4.7 Google Review

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3000 Lakeview Pkwy, Rowlett, Texas, 75088, United States

(972) 463-8433 creeksideautomotiverowlett.com

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Refresh Reviews 4.7

Dawn Christine

Apr 17, 2018

The BEST shop I've ever worked with. Chuck is salt of the Earth. I've lived in Rowlett for over 20 years and Creekside is hands down the best out there. They are fast, affordable and deliver quality work. You won't get ripped off by this shop. They will always have my family's business.

John Mohrle

May 9, 2018

My experiences with Creekside Automotive have been stellar. Alternator, brakes, air conditioning, etc. Communication is excellent, work is first rate, estimates are accurate and everything is done right. I highly recommend !!

TERRI TRANTER

Mar 16, 2018

Chuck was a wonderful person that takes care of his customers. We appreciated his honesty and benefit to veterans.

Maxwell Anders

Oct 27, 2017

Chuck was highly recommended by google so i took a chance. He did an awesome job on my new engine and on my ignition switch. He was able to give a reasonable price.

Solomon Stephen

Oct 19, 2017

My father had been a regular customer at Creekside Automotive for maintenance and repair needs. On his last visit he met the new management at Creekside Automotive to get his driver side door checked since it won't open. The new management recommended door trim parts replacement for over $450. My father told them he could not afford $450 or more at the time. They told him they can repair the door for $185 without part replacement. He agreed to have the door repair for $185. Creekside Automotive could not repair the door and charged him $185. Creekside Automotive refused to refund the money and told my father to return the same day. My father went back but they couldn't repair the door the second time. They refused to refund and told him that he would have to replace the door parts for the door to open. Creekside Automotive knew they could not repair the door but wanted to make a quick $185 and now want my father to take the vehicle back so they can charge for door part replacement. It is unfortunate that the new management at Creekside Automotive knowingly made misleading statements about the need for parts, replacement and repair service. RE: Response from the owner We wanted the refund because Creekside Automotive couldn’t do the job twice which does not instill confidence that they can do the job the third time. Creekside Automotive charged $185 to fix the door which they failed to fix. There was no balance remaining after my father paid $185 in full to Creekside Automotive which is another example of misrepresentation after knowingly making misleading statements about the need for parts, replacement and repair service which doesn’t sound like a good business. Why would anyone pay your business to just open the door and not fix the door? A good business offers to fix the problem and honor the six month guarantee it claims and not slip in “balance remaining” after being paid in full. A good business does not commit to repair jobs they don’t have the ability to complete.

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