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Service First

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4.6 Google Review

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3902 Louetta Rd, Spring, Texas, 77388, United States

(281) 719-5599 www.servicefirstautomotive.com

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Refresh Reviews 4.6

james & alyssa hall

Mar 28, 2018

I want to make sure I give a really great review! I used these guys to help do alignments for both my cars. They did a great job on both my cars. Then I also ask them for help when my engine blew up. They did a great job of evaluating my car giving me a good estimate all for a reasonable price. Later one of my cars had a fuel pump issue. I was able to take it to these guys to get them to fix it. After they fixed it drove it around for a day or so and then it had a problem. Notice that the part was no good. I sent it back to them they were able to take care of everything no issues ans no cost to me. These guys are top notch! Highly recommend anybody looking for a good mechanic! Price might be a little higher but the quality is definitely worth every penny

Rogin Rentillo

Jun 11, 2018

Edit: Why I gave them 5 stars. Hello, Service First is now my go to shop for all our vehicles maintenance needs. And I will tell you why, (caution: long read) I religiously bring my wife's car to the dealer's shop, every time, all the oil change and maintenance check are all performed by them. And the last time I brought it there, they told me that they would need to charge me an additional $500 to check a massive oil leak on the engine, that is on top my bill and any items that may need to be replaced from the result of the pressure test. According to them, they discovered a massive leak while performing an oil change. I didn't buy it, I told them finish the oil change, which they did, and I'll have the car check else where. I brought the car to Service First (Louetta cor Ella St.) and was assisted by Mr. Alex Torres he was very helpful, I noticed that they are not fond of using any pretentious words that will/might confuse you, unlike any other shop. Anyhow, I relayed to him what exactly the dealership told me, then he thoroughly explained to me what needs to be done. They cleaned the underside of the car to trace/asses any leaks. They even send pictures of the before, during and after their testing, which I really appreciate. Then, after thoroughly cleaning it and performing a series of test, it turns out, there were no leaks at all! He told me that they cannot find any leak source that can cause the engine oil to leak. He even told me to go back at their shop if I noticed otherwise. Now I am thinking, probably someone from the dealership accidentally poured oil to my engine compartment during the oil change and wanted to charge for labor to clean the engine up. I am not sure about that, but one thing I am certain, I will no longer go back to that dealership nor purchase any vehicle/services again from them. Ow and I highly recommend Service First, hands down.

Chad Hardin

Jun 7, 2018

I have been taking my vehicle here for years. I have always had great service and friendly people. They go above and beyond by photographing your vehicle to show you things that they find or notice and then they even email you a report with a summary! That is top notch.

andrewssisterfan

Feb 28, 2018

The staff here are so incredibly friendly and helpful. I’m telling you.. The people here are so so trustworthy. Andrew went ABOVE AND BEYOND the call of duty when he had heard of my previous horror story with another local mechanic. He went over my car with a fine tooth comb and helped put my mind at ease. I would recommend this place to anyone needing a great mechanic you can truly trust.

Bruce Boyd

May 5, 2018

BEWARE!! I got my oil changed and the service tech and MANAGER come out with three major problems(oil leak, brake master cylinder leak and steer issue). $5000 plus estimate and scare tactics ( engine issue due to oil leak, loose power steering and” brakes could fail”)! Took it to another shop to get a second option and ALL claims made by service first were false!! 100% BS ! Now 70k miles later, 70k mile and over three year, and I have had zero issues with the three issue falsely identified by this company! This is a consistent issue that I have now heard from four different customers....get your oil change and boom they find an issue to drive further revenue! This is just morally wrong!!!

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Opening Hours

Mon:7 am - 6:30 pm

Tue:7 am - 6:30 pm

Wed:7 am - 6:30 pm

Thu:7 am - 6:30 pm

Fri:7 am - 6:30 pm

Sat:8 am - 4 pm Today