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Pete's Auto Repair

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3.6 Google Review

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46 E 500 N, Tooele, Utah, 84074, United States

(435) 882-4014

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Refresh Reviews 3.6

Irelynd Wilde

Mar 28, 2018

This is the most crooked business I have been to. I had $40 in a sealed envelope in my jockey box, it was there in the morning before I dropped my car off and gone when I picked up my car. Let me just say that I only have one key to my car and it is always locked. After getting home and remembering to grab the money from my jockey box, I find the envelope opened and left in my car, empty. When I went back to let them know, which took a lot of courage, they treated ME like I was in the wrong and denied that anyone in that shop would ever do something like that and they had no reason to touch the glove box. Well of course you had no reason, but the money was gone. I have never felt so disrespected to my face, ever. I am just shocked at what some people think is okay On top of that, they charge $70 for a code scan and charged $60 to unclog my sprayer with a paperclip. I will never go back to Pete's auto, and recommend anyone else do the same, or at least be smarter than me than to forget money in your car, because someone there has no integrity.

Anthony Cruz

Feb 23, 2017

I've brought my vehicle to this location twice and i will not be visiting this location again. In all fairness, the workers are very knowledgeable and do good work, however this last visit completely changed my perspective of this shop. To start of, I do not like the way they answer their phones. They come off rude and unfriendly. In comparison to Brandon, the timeliness of service was far below satisfactory. My vehicle was in their possession for over a month and I also made serveral calls to verify the status of my vehicle. As far as my vehicle, the work was complete, however this is the main reason I will not be returning. While my vehicle was in their possession, someone decided to break into my vehicle and search through all of my belongings. I was informed BY THE OWNER that my vehicle hasn't been the only vehicle to be broken in to. There is obviously a security issue at this location. I do not know if this person stole anything because I thankfully made the smart decision to remove everything important from my vehicle. I own a jeep with a soft top and half doors. While reviewing my vehicle WITH THE OWNER I noticed that someone deliberately cut a fine hole into my window in order to break in. I brought it to his attention and he said, "there was already a small hole in your window when you brought it in and the weather must've made the whole larger." The lack of INTEGRITY FROM THE OWNER is disgusting and the fact that he lied to me shows a lack of respect to their customers. He even insisted that I pay to replace my window. I refused and he ended up reducing the price of my bill to compensate for my window.

Eddie Hanks

Oct 3, 2017

Over promise and under delivered. Took my car in. They told me that it would be looked at the next day. I called and it took them 3 days to even look at it. They didn't know what they were doing. At the end of the day, they couldn't find the issue and charged me $75. I will never go back.

Andrea Franz

Jan 30, 2018

Will never take a car there again. Back yard mechanics and way over priced............ They stand behind nothing..............

Brandon Milhomme

May 19, 2016

So far so good. Few take backs that doesn't make this a 5 star though. First the good though. Initial customer service is good. Friendly staff and hardly any wait time on the phone. The staff is also very knowledgeable when it comes to their stuff. Pricing seems to be fair as well. Now the negative. If you are not pressed on time to get your vehicle back, the mechanics will flip flop between projects. They will look at your vehicle on some days and other they wont. Another thing is that you will never get an estimated time your vehicle will be done, at least this is true in my case. So far it is "I don't know when it'll be done, but we will try to get it to you by the end of the week." This has happened twice now.. Lastly, I have to initiate a call for an update on my vehicle. I've only received one call from them on what is going on. Other than these things it is a good shop to go to. It is definitely more professional and friendlier than a few places I called around to.

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Opening Hours

Tue:8:30 am - 5:30 am

Wed:8:30 am - 5:30 am

Thu:8:30 am - 5:30 am

Fri:8:30 am - 5:30 am Today