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Rapid Response Small Engine Repair

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8805 Jefferson Davis Hwy, Fredericksburg, Virginia, 22407, United States

(540) 841-8656 rrses.com

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Nj Robinson

May 31, 2018

DO NOT GO HERE! Dropped my weed-eater off for service, guy told me it's an easy fix, an hour tops....2 weeks later had not been touched, weed eater still sitting in the office where I dropped it off...2 more weeks pass still not touched. They didn't know which weed eater was mine and was prepared to give me someone else's. Then they claimed it was worked on. He had 3 mechanics try to start it, still didn't work... Took my weed eater back, and was denied my deposit back b/c supposedly someone worked on it. Let the attending rep know I was contacting BBB...his response IDC...

Adam Stempin

Feb 14, 2018

Dropped off my kids ATV after 6 weeks still not fixed had to pickup and go somewhere else. Horrible service will never go back.

Donna Weil

Oct 1, 2017

I wish I could give them 0 stars they do not even deserve 1. We went there at the beginning of June and purchased a riding lawn mower. The owner said he would deliver it To my house in one week. I went there 3 weeks later to find out what happened to my lawnmower, and the owner told me he forgot. So we decided to give him the benefit of the doubt and waited another week. I called 2 weeks later and was told he is trying to figure out what belt it needs. Long story short, at the end of August someone came and delivered the mower. I was excited to go mow the forest of my lawn went out it started I went 2 feet and it died. I have not been able to use it since. Please do not go to this company, they are a rip off. We wasted 400 bucks to wait 3 months, just to get a mower that us junk.

Joey Nichols

Dec 14, 2017

I like going to this place to get parts for my bikes I have a Dirt Bike it needs some work & I also have a Atv that's going need a little tlc like a rebuild kit i go here to get all my parts very nice people there if they don't have the parts for your bikes are any parts that you are looking for a project Atv or Dirt Bike are anything you owned they can order them parts

deborah sharpe

Aug 28, 2017

Took all my power equip for clean, servicing. Not joking my mower went back-and-forth at least 10 times and I never got to use it that summer because they never fixed it to begin with and on top of that when they came to pick up the mower they charge me $50 each time even though it was Their mistake. I was told the mechanics left stealing power equipment, the mechanics didn't know what they were doing, and other reasons. That is your problem not mine! They would not refund any of my money and my equipment did not work until I took it to Dickersons to get repaired finally. It was not a money-saving venture to go to them it was a convenience but it became a nightmare they never made good on several hundreds of dollars they charge me. I could not do negative stars so I had to put at least one to leave the review. I don't hate them they just are bad business

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