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Master Fleet Services, Inc.

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3.8 Google Review

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2106 Mingee Dr, Hampton, Virginia, 23661, United States

(757) 825-1111 www.masterfleetservices.com

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Max1Chase1

May 30, 2018

I have used their service in the past where they charged my Rv hauler AC and replaced my cracked windshield during a walk-in and I want yo give a Special Kudos to Fred Cabreros who researched the location of how I could locate my oil pressure sensor, he printed me the engine skematics that showed me what I was looking for and more. Aldo that's to Kristen and Janet who was very helpful and polite with assistance if a road tech is ever needed. Glad I stopped by there today.

Dwayne Lowe

Apr 21, 2018

Warning!!! ... I was charged 738.00 only for a diagnostic. I was told after my truck was in their shop for 5 hours and they couldn't fix my DEF problem, that they charge by the hour for a diagnostic test. Well, I only thank God that they didn't go on any longer with their "diagnostic test ".

Gabriel Ruiz

May 7, 2018

Master Fleet is accurate, precise and punctual. They always get the job done and done right. Thanks Master Fleet.

Twan Moore

Jul 26, 2017

I took my truck to Master Fleet Services for AC work and was not sastified with the service. I explained to them my AC works perfect under 90 degrees, the minute the temp goes above 90 degrees the AC blows warm air. They told me they'll run some test to see what's going on and let me know. I said cool. I called them later that evening cuz I hadn't heard anything from them and they told me the tech just brought my paperwork in and they said it was low on Freon and they topped it off and now it was blowing at 58 degrees thru the vents and I owe $344. I came to pick up the truck and paid them there $344 and went to check out the truck. When I 1st started the truck and turned AC on I said to myself that it's no way this is blowing at 58 degrees. So I said maybe I'll let it run for a while cuz it was extremely hot outside (105 degrees) and maybe it will cool faster once I start moving. I got home and it still Was Not Cold At All. So I let it run for about 1 hr and still the same results. So I call them and let them know what I was experiencing, and that it was blowing out the exact same as it was b4 I bought it in to them. They told me that it was blowing fine for them and I could bring back for a vent test at no charge. I feel as tho a vent test is a waste of both of our time and it wouldn't tell us the results of any defective parts thats keeping it from performing at it's best. I feel like I wasted my time and money paying the $344 for a service and my problem still isn't fixed. Clearly the little bit of Freon they added was not the problem, and there solution of another vent test will not correct the problem either.

Jeremy Smithers

Oct 11, 2017

They are good communicators and give good detail on what they will be working on

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