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Zukowski Fleet Services Inc

Zukowski Fleet Services Inc

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3.8 Google Review
621 W Main St, Purcellville, Virginia, 20132, United States
(703) 444-8900
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Google Reviews

Refresh Reviews 3.8


Nov 13, 2017
Great shop affordable and very accommodating

Apr 20, 2015
I wish I could give this place ZERO stars! This is the first bad review I have ever written. I am absolutely appalled by the owner Mike and how he handled our bus repairs. We brought in our bus to him, he assured us he would have it completed in a particular time and it was not. NEVER apologized for it. Our bus came back in worse condition then we left it (brakes squeaked, smoke coming in through the vents, etc.). I called to explain the situation and he accused me of blaming him for these problems when I was simply letting him know what was going on. He constantly interrupted me on the phone and handled the entire situation very unprofessionally. I let him know there was smoke coming out of our bus vents and that I was pregnant smelling these fumes and that we had kids on the bus inhaling this stuff! He didn't seem to care at all and completely ignored what I said. When I asked to speak with an owner he was cocky and responded something like "I am the owner, the whole sha-bang." Very arrogant! I feel like we could have easily come to a positive resolution if the owner would have listened to our concerns. I definitely understand no one is perfect but to be in the customer service field and treat people in this manner is just not acceptable. I would not recommend this facility.

Jun 17, 2016
We use Mike for our fleet management, he's been great to work with.

Jun 21, 2013
I took my car to this place for my vehicle safety inspection. They cited me for 1- not having my front tag affixed to car (it was in windshield because I was missing screws) - problem was corrected 2- Tint on my windshield - this small 3-4" strip across the top of the windshields has been on the vehicle since I purchased it in 2008 and it has never been cited as a problem in the past - took it to have it inspected today at a different inspection station - Result - no mention of needing to remove this tint. What??? Hmmmm 3 - I was told by Zukowski's that I had an exhaust leak on the right front side. Took my car to a shop and they said "NO Exhaust leak found" at the inspection station today, they made no mention of an exhaust leak. What?? So I had to spend money to have someone look at the exhaust when there was NO PROBLEM to Begin with!! 4 - Right front tire needs replaced Result: new tire purchased. Called the owner of Zukowski's today to ask about why I was told there was an exhaust leak when there was NOT. The owner/manager who I spoke with was rude and ignorant, told me I did not know what I was talking about, told me I should not have had to pay to have the exhaust system checked out???? WHAT? Please tell me what service station does not charge an "analysis or diagnostic fee"?? I have Never found a service station that does not charge to have a car looked at. RUDE and IGNORANT manager. I work in customer service and if I ever spoke to my customer's in the manner in which I was spoken to today, I would NEVER have any customers. DO NOT GO to this place. They are RUDE, ARROGANT & OBNOXIOUS. They don't believe in any customer service at all.

Mar 3, 2016
Always professional, Great work done, Got everything done in a timely manner

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Opening Hours

Mon:7:30 am - 4:30 pm
Tue:7:30 am - 4:30 pm Today
Wed:7:30 am - 4:30 pm
Thu:7:30 am - 4:30 pm
Fri:7:30 am - 4:30 pm

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