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Complete Truck Service, Inc.

Complete Truck Service, Inc.

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3.6 Google Review
2326 E Lee Hwy, Wytheville, Virginia, 24382, United States
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Dec 13, 2017
Temps dropped into low 20's and popping sound from compressor was bad. Stopped at TA truck stop in Wytheville,VA(exit 41,77S) and company called Quality for road service. Tech looked at it, we decided to go to their shop on the frontage road. Tech pulled dryer filter and hoses, full of ice. Replaced filter and cleared lines and fittings. Was up and running in no time. Shop is easy in and out with space to drop trailers. Lousy weather but excellent repair and service. Day went from bad to much better quick with this shop. I would recommend Quality . They responded fast after hours at 11pm in spite of poor weather conditions.

Jan 11, 2018
Pretty reasonable and friendly. Easy access and knowledgeable staff

Nov 17, 2017
They installed rebuilt transmission in my truck. I ask if it needed a rear main seal. Never got answer. I was willing to pay extra cost. Now I have new tranny with leaking rear main. Also was charged for 5 exhaust clamps 124.00 which I just had to buy at peterbuilt for 32.00. They never replaced them,used my old ones . Not to honest. Replaced transmission was ok. They put me up in motel but when check out came around at lunch I was not picked up until 3 hrs later.

Aug 25, 2017
To be fair, the towing service was great. BUT... When they replaced turbo, they #1- broke an air conditioning line then claimed it was already broken and refused to admit they were at fault, #2- forgot to replace upper shield over brakes behind steer tire, #3- stripped the threads for EGR and cracked EGR plate. One item of service turned into the other repair bills. I in no way recommend, endorse, or care to ever deal with these people again.

Feb 26, 2017
If you want to get gouged, go to them. On February 24th, my starter failed while on the fuel island at Loves. They were referred to me by Love's, and within 30 minutes a tow truck arrived and towed my International pro star ( auto trans) To their shop about 3 miles away. As an owner operator, I always inquire about rates and parts before committing to a repair shop. It took the mechanic, who was well qualified about an hour to drop the old starter, and upon the arrival of the new starter ( had to go an hour each way to get one) and about an hour to install the new one. I have had this starter replaced before so I know the cost, and over 25 years of trucking, I've been towed 3 or 4 times. I was charged 510.00 for a starter, which is twice the amount, 400.00 for the labor ( they claimed 4 hours, but it wasn't, and 450.00 to tow me 3 miles. I don't mind them marking up the starter a little, and charging a fee to get the parts, but this, all of it was taking advantage to a driver broke down. A fair price would have been more like 1000.00. Beware of this place sticking it to you

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