FULLY LIT LLC - Automotive Repair - Arlington, WA - VerView
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FULLY LIT LLC

FULLY LIT LLC

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4.3 Google Review
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19007 61st Ave NE, Arlington, Washington, 98223, United States
(877) 331-7153 www.fully-lit.com/index.htm
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Google Reviews

Refresh Reviews 4.3
Dec 7, 2021
Worst repair experience ever! My repair went from a "I'll get to it next week" to one day shy of two months. Brought my 05 Powerstroke in for a Hot/No Start issue, other than that it ran perfectly. After nearly two months, I get a bill for almost 4 grand, new injectors, new IPR Valve, new Cam Position Sensor, and new fuel filters (even though mine were a month old), and charged twice for a "diagnosis fee." Here is where is gets fun. The next day I pick up a load of gravel, truck runs perfectly (just like it did before), and when I shut it off, yep, no start (just like it did before). Josh sent me a short email to say he would replace my computer at no charge and now he has completely blown me off. Filing in small claims court tomorrow (12-06-21) after he has refused to follow up for another two months. This is obviously a "throw parts at it until it is fixed" type of shop with little to no communication. I would HIGHLY recommend taking your business elsewhere.
Jul 18, 2021
This team led by owner Josh are great technicians. I am happy with the work done on my personal trucks as well as my company trucks. If you are bringing a diesel in they will do a quality job, just do yourself a favor and do some personal research on what is pros and cons of the engine you own. I watched an individual have a fit because a simple ignorance when it came to their 6.0 engine. At least the PSC staff have patience.
May 4, 2021
So impressed with this place! Drove from North Bend and would do it again in a heart beat. When we left my “new to me” truck at the shop it barely wanted to go up hills and now it’s driving like a brand new truck. These guys know what they’re doing! And Josh took time out of his day to chat with us about my truck and show us his truck as well. He seemed to genuinely care about his work. We will be repeat customers for sure!
Aug 2, 2021
I am EXTREMELY unhappy with the service I received at Powerstroke Customs. I went there to tune up my healthy stock truck, and they ended up costing me a new motor. I brought my 7.3 into Josh for glow plug replacement and a compression test as I wanted to make sure the engine was healthy before I considered replacing my original stock injectors with 290k miles on them. He told me all cylinders came back great with 375-400psi compression on them. I agreed to let him do performance injectors as he promised to get them finished in a weeks time. One week turned into 3 weeks due to a bad new injector getting installed by them. 2 weeks turned into 2 months of my truck sitting in his shop waiting for multiple sets of injectors to get installed properly. The whole time he promised me that there were no other issues and it would be worth the wait. Finally he calls me and tells me that he got the truck running properly, but there was “mechanical issues” with the engine and he thought one of the valves was not sealing properly. I go to pick up my truck and find it with serious blowby that I didn’t have before I brought it to them. I asked them why the issue was not discovered when they first performed a compression test, he said his tech mixed up the results with another truck that he tested that day. I asked to see the results of the test and his tech showed me that cylinder 5 had 300 psi of compression, not 375 like he told me before the work started. I regrettingly paid to get my truck out of that awful shop, and I had to tow it home for a motor rebuild the very next day. I trusted Josh and his techs to get the job done right, and in the end they refused to take responsibility for any of it. Instead, they told me they got another motor in stock that they could install for another $5k.
Aug 20, 2021
Highly recommended POWERSTROKE!!!! Josh and his team are extremely knowledgeable and thoughtful. If you have a Ford (Diesel), don't waste your time looking around with other shops call Josh at POWERSTROKE customs! They know Ford! Will be using POWERSTROKE again. Highly recommended!

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