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I-5 Tire Center & Auto Service

I-5 Tire Center & Auto Service

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1.0 1 review
1001 I-5, Chehalis, Washington, 98532, United States
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Dec 20, 2022

Poor Service

Had appointment scheduled for 11:40am to have tires mounted and balanced. Arrived early and waited in house for work to be completed. We’re told it would take an hour to hour and a half to be done(!) By 1:00, we received no notice of the work being completed. Went to service desk to inquire how much longer it would take. They had NOT EVEN STARTED, they were finishing up on another vehicle. No apology for the wait. Acted liked this was normal procedure. We drove 81 miles (161 miles RT) to have this service performed. We took our car and left. Wanted to warn others of the poor service.

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Dec 26, 2017
I had an emergency situation while driving on I5 and had to pull over to have my tires checked. Jeb, along with the lead tire specialist promptly assisted me. They were very professional and informative and were able to send me back on the highway safely. First class team they have here!

Mar 9, 2018
Had a flat on the way to Seattle 3-9-18 pulled in to possibly get it fixed. The tire was shot but they put my spare on and had us back on the road. Thank you and great customer service.

May 24, 2016
Recently went and got myself a used Toyota from these guys, not only was the price good but the service was fantastic. Kevin Ulrich helped me out, was friendly and eager to answer questions, didn't get a rushed or pressured vibe at all. The car has been working great, no complaints! Thanks Kevin, and thanks to the rest of the crew down at I5 VW, came all the way down from Everett, well worth it.

Jul 7, 2016
Very helpful and friendly staff. Great place for an oil change, new tires, or auto service

Apr 13, 2018

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Opening Hours

Tue:7:30 am - 5:30 pm Open Today
Wed:7:30 am - 5:30 pm
Thu:7:30 am - 5:30 pm
Fri:7:30 am - 5:30 pm
Sat:8 am - 4 pm

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