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Wise Automotive

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4.6 Google Review

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6936 Canyon Rd, Ellensburg, Washington, 98926, United States

(509) 962-2456 wiseautoshop.com

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Refresh Reviews 4.6

Annie Harrison

Mar 23, 2018

If we could give 10 stars, we would. This place is unbelievably amazing. Never hesitate to choose Wise Automotive when looking for car service. Matt Wise and Dahlton just showed us unbelievable kindness by staying extra late on their Friday night to repair our car because we needed to get to Spokane by the end of the night.

Bradley Johnson

Jan 11, 2018

I do not recommend Wise Automotive!! I'm extremely disappointed in them and the quality of there work!! They replaced the head gaskets on my Subaru over a year ago and I've only put 10,000 miles on them. They clearly did not do a good job because the heads are leaking in multiple places. There is no reason the heads should be leaking anytime soon! I'm also sure they were leaking before I even noticed anything which is unfortunate because I was a little outside of the one year warranty, which screwed me, even though I was under the 12,000 mile warranty. Either way, Matt kept saying how he wouldn't reimburse me for parts or would charge me again for parts if he did the work again because it's money out of his pocket when in reality the money came out of my pocket in the first place. Very sloppy work and untrustworthy! On top of that I come to find out that if I had my head gaskets were replaced somewhere else, my cost would have been closer to $2000 instead of $2500. Keep in mind that they have a very high mark up on parts and will give you the run around instead of standing firmly behind there work. Find somewhere else to take your car so you can trust it's done right!

Chris Courtney

Sep 14, 2017

Traveling through on our way back to Colorado and had issues with our car. We were in desperate need of getting it fixed so we could continue our trip. They fit us in and got us on the road within a couple of hours. Super friendly and very reasonable prices. Highly recommend this shop! Thanks Matt!!

Joey Epperson

Mar 29, 2017

When you bump into the right mechanic, you just...you know. Matt was amazing, I was in deep trouble with some serious issues, it was going to cost me enough that i might not have been able to have a vehicle anymore, but in stepped Wise Automotive. They not only fixed my vehicle, they were very reasonably priced. The service was fantastic, they not only know vehicles, but they know people, and it felt good to be talked to instead of talked at. I have found my mechanic, and I would recommend (and I often do) anyone to at least let them give you a quote, you wont regret it, thats a guarantee.

Kul D

Jul 28, 2016

Our radiator blew around noon on I90 heading to Spokane. I phoned all the auto repair shops in Ellensburg and they all said they couldn't help us until the next day except Wise's. Matt at Wise's Automotive said he'd try his very best to help us the same day. We had our truck towed there and he had a brand new radiator installed and had us on our way in 2 hours. Better than we could have hoped for. He fit us in when he was personally very busy with his daughter's wedding a few days later.

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