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Terry's Automotive Group

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4.7 Google Review

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2021 Harrison Ave NW, Olympia, Washington, 98502, United States

(360) 943-0410 terrysautomotive.com

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Joceile Moore

May 26, 2018

I’ve been taking my cars to Terry’s for 35 years. I love their service folks. They keep great records on my cars. They go out of their way to be helpful. I took my car there this week and listened to the service specialist talking to a customer on the phone. He explained what he thought needed to be done, things that were recommended but didn’t actually need to be done, and how things could be worked out best for the customer. I thought to myself, “If you want to know about how a place does business, just listen to how they talk to their other customers.” Terry’s has never steered me wrong and never given me a reason to go anywhere else. And no, I have no personal relationships with them. They are just that good.

Sarah Van Etten

Mar 29, 2018

I'm so pleased with Terry's Automotive Group! After moving to the area I had only been going to the dealership because I wasn't sure who to trust, but after one too many awful experiences at the dealership I tried here and couldn't be happier. Everyone is so nice and they worked me in the very next morning. I was pleasantly surprised at the prices, also much cheaper than the dealership. They did a thorough check of my entire vehicle for $45 and couldn't find anything wrong so they didn't try to sell me anything I didn't need. I feel like I found a mechanic I can trust. They also have a free shuttle to get you home and back to the shop if you need. Don't wait to have an awful dealership experience, just come here!

Anita Brooks

Mar 21, 2018

Everyone there is friendly, and well-educated in the automotive field. However, Jim and Robert went above and beyond when assisting me on how to get my dead car to them; as well as taking the time to educate me on the process and issue with my vehicle. The bathroom is very clean, and the waiting area is equipped with a Keurig machine, magazines, clean and comfy couch, as well as toys for little ones. Not one person working ever made nasty faces or rude comments although my 2 year old was doing her best to be sure her presence was known. Everyone who worked on my vehicle ensured service by getting my vehicle fixed same day although it was a difficult issue. THANK YOU to everyone, especially Jim and Robert, who brought my car back from the dead as well as being super courteous and professional. I will always be back when in need!

Paul W

Apr 25, 2018

This is one of the best shops in Thurston County. Very honest and stand behind their work with no questions asked. I've been taking my car's here for years and will continue for years to come. Be advised that they can be very busy but they always try there best to accommodate my schedule. Thank you Tod, Kyle, Robert and the rest of the Terrys team, you guy's are awesome.

Sarah Scott

Mar 19, 2018

Terry's Automotive is a great shop with a knowledgeable, trustworthy staff, fair pricing, and a convenient shuttle service. Their excellent reputation is well deserved. Whether my car needs merely an oil change or major work, I know it's in expert hands. I also appreciate their local support of the Olympia community.

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