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Fleet Truck Service

Fleet Truck Service

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3.4 Google Review
700 Griffith Rd, Charlotte, North Carolina, 28217, United States
(704) 525-6927 fleettrucksvc.com
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Google Reviews

Refresh Reviews 3.4


Aug 26, 2017
Be aware...they give astronomical prices, 2 calipers over $900... i bought for $200. Owner is rude. PM overchaged $100. This place is dishonest. Was there once not anymore. All positive reviews probably done by friends.

Feb 7, 2018
Quick motorhome inspection

Nov 7, 2016
I did a job shadow of the shop and the people here were very nice. the owner Max handled customers very well and everybody in the shop was doing there fare share of everything. Everyone in the office did there job with utmost respect to any customer that walked into the door. The shop manager knew who to call at any moment for any question he could not already answer himself.

Jan 18, 2016
***** DO NOT USE THIS COMPANY***** Review Date: January 18, 2016 I utilized this business without checking the reviews. Mistake #1! This company up-charges everything WITHOUT telling you. Nor do they give you a written estimate before beginning repairs. They will tell you they don't know how much it will cost until they finish everything. The industry standard has majority of repairs broken down into how many hours the job calls for yet Fleet Truck Services still tell you that. I was given the exact part price by one of their employees and then after they installed the part they increased the price of the part by $57. Then they tried to tell me they were quoted the wrong price by the vendor but that the amount they were charging me was actually lower than what the part normally costs. I requested the name of the company the part came from which they initially resisted giving to me, claiming that it wasn't on the ticket. I contacted the company/vendor they got the part from and the company confirmed the initial price I was quoted. So, the employees of Fleet Truck Service provided false information to me. They also up-charge the towing bill when the tow truck company bills Fleet Truck Service. They up-charge that fee by $50 as well. So, I can only assume the Labor was inflated as well. When I called to get the up-charges removed Bob kept over talking me and would not let me explain. As I continued to probe he began to yell at me. When I asked to speak to Brian, shop manager, he said, "I ain't letting you speak to nobody and hung up". If after reading this post you still decide to use this company, purchase your own PARTS. They will say they can't warranty it. The warranty will still be attached based on where your purchased it from. Plus if you take your car there after a certain time they want be able to order parts until the next day which means the repairs to your car will go into the next day when they could have been working on it same day. I would also recommend you pay for your own TOW out of pocket. I would also recommend you obtain a WRITTEN estimate before authorizing any work to be performed. I would also advise you to call every couple of hours because they will not update you along the way. Last, request a print out if you ask for a computer generated diagnostic test. Make sure it belongs to your vehicle. In my case they were trying to charge me the $95 fee but as I kept probing I learned they only performed a process of elimination based on the symptoms. If you have to go through all of this with a company they don't deserve your business. I hope this review helps.

Jan 29, 2018

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Opening Hours

Tue:8 am - 12 am
Wed:8 am - 12 am
Thu:8 am - 12 am Today
Fri:8 am - 12 am
Sat:8 am - 12 pm