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Your Engine and Transmission Store

Your Engine and Transmission Store

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3.0 Google Review
4565 S Wayside Dr, Houston, Texas, 77089, United States
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Jun 1, 2018
THIS IS BY FAR THE WORST EVER COMPANY THAT I HAVE DONE BUSINESS WITH. THEY LIED TO ME ABOUT WHEN MY ENGINE WAS SHIPPED, THEY LIED TO ME ABOUT MY TRACKING NUMBER AND WERE THE RUDEST PEOPLE I HAVE EVER DEALT WITH IN BUSINESS. MELISSA WHO IS AN UNEDUCATED WORKER BEE HAS NO IDEA OF ANYTHING THAT SHE IS TALKING ABOUT AND HAS STRUNG ME ALONG FOR A WEEK WITHOUT MY INVOICE AND MY TRACKING NUMBER FOR MY ENGINE. SCOTT THE OWNER IS JUST AS INCOMPETENT AND HE DOES NOT CARE ABOUT HIS CUSTOMERS AT ALL. IF YOU DO BUSINESS WITH THESE PEOPLE PREPARE FOR A NIGHTMARE AS IT APPEARS TO BE TOTALLY FRAUDULENT AND I AM GOING TO THE BBB NEXT. THEY NEED TO BE SHUT DOWN IMMEDIATELY FOR THEIR FRAUDULENT ACTIVITIES. IF YOU DO BUSINESS WITH THEM AFTER WHAT I HAVE JUST DESCRIBED THEN, PLAY AT YOUR OWN RISK! YOU WOULD BE A FOOL...OH AND THEY SAID THEY WOULD REFUND MY MONEY BUT CHARGE ME A RESTOCKING FEE...LOL REPORTED THEM TO MY BANK ALREADY AND MY MONEY IS RETURNED IN FULLL. SAVE YOURSELVES THE TROUBLE. THIS IS A GROUP OF SHADE TREES. THE WORST EVER I HAVE DEALT WITH IN BUSINESS. ALL THEY DO IS LIE LIE LIE... SO DISGUSTING......THEY NEED TO BE SHUT DOWN.

Feb 20, 2018
This is by far the worst place I've ever done business at. I've spent well over 1400 dollars for a motor that they won't honor after they say it has warranty the motor when I got it didn't want to turn I sprayed it to get it to get it turn. Once I got it I fired it up the engine had no oil pressure so I sent the engine back asked them to check everything cuz I couldn't get and oil pressure. They said they tested it and put a new oil pump on it and sent it back I then installed it and it locked up It had 3 spun bearings I believe that they did not test it properly the way they say they did. I sent the motor back and even though the motor is under warranty they won't honor it I purchased off Amazon and now I'm dealing with people who are not local and every time I call to speak with a manager Melissa or Nicky won't give me a manager's name. They have been very rude this whole time. I don't understand why they won't honor the warranty for a motor that they did not test properly before returning it to me. Still can't get a hold of a manager or get anyone to answer my calls from this company. I would no longer be doing business with them an I'm going to be filing a claim with the Bbb.

Dec 8, 2017
Great warranties, and very clean engines. Easy and painless! I also got a huge discount on shipping through FedEx.. helpful staff, and took only 4 days to get my motor! Very, very pleased.

Sep 27, 2017
The lady upfront was very rude to me when I inquired about a warranty on a transmission that had been installed by a shop that went out of business. I realize it might require extra documentation but I was willing to work with them and straighten it out. It was a good price, though.

Oct 18, 2017
I was contacted by them to do a warranty on one of there engines and they had Fed Ex send me the shipping bill for $1700. When all I was doing was warranting a engine for a customer of theirs. Now I'm stuck with this Fed ex bill. The worse company I have ever done business with.

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Mon:8 am - 6 pm
Tue:8 am - 6 pm
Wed:8 am - 6 pm
Thu:8 am - 6 pm Open Today
Fri:8 am - 6 pm