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Northview Apartment REIT Fort McMurray Office

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1.7 Google Review

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301-9614 Franklin Ave, Fort McMurray, Alberta, T9H 2J9, Canada

(780) 790-0806 www.northviewreit.com/apartments/cities/fort-mcmurray

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Jayranjan Maurya

May 10, 2023

I wish there was a zero star! Pathetic experience with management. Let it be the building manager, Assistant manager or Regional Manager, everyone don’t care at all about tenants’ problems. We called them more than 20 times in last 3 days, no answer. Very rude to the tenants and zero professionalism. They will try to find loopholes in your lease to loot money from you. Better stay at an Airbnb at the same cost or anywhere else in the town, but never fall into the traps of these people. Take care folks and stay safe!

St T

May 19, 2023

Visit four times. Office closed within business hrs. Nobody answers phone calls. If you can not open within the business hrs then don’t put them on the website and outside of your office. Trying to pay my rent by visiting their office, close all the time. Don’t waste your time they also close in the mid-day of their last business day before every long weekend. And charge you a late fee if you can’t pay it on time. Sick company. Ridiculous!

Le Sir Blank

Oct 27, 2022

The staff at northview don’t seem to care much about their tenants or the buildings they reside in. When I was moving in it was still messy and was told someone would be coming to clean it. I ended up being the one to clean it. The apartment I resided in is missing ceilings on many balconies exposing the drywall to the elements which deteriorates and ruins the integrity of the drywall. )This is also how you get mold...) The northview office is impossible to find as the location hasn’t been updated from behind a McDonald’s without calling and even then you’ll have a hard time understanding.

Yes Hello

Mar 1, 2020

Looking for a new place to live? Look no further... at northview. Need a pet friendly unit? Don't worry, the cockroaches and other mysterious insects living in their buildings are friendly and will come say hello. Like having utilities included? You'll love it when the water floods in from other people's units. Feeling healthy? You won't much longer when you move in! Customer service? Nonexistent with their staff! The ladies in the office will show you the whites of their eyes faster than they can hand out an "eviction notice". But don't worry... you're stuff is safe in your unit, as long as you aren't home when the "maintenance" staff decide to come in unannounced.

Kathy Wiseman

Oct 19, 2017

Northview Apartments REIT are by far the worst property managers I have ever dealt with. I am less than three months into signing a lease and cannot wait to get out. When I moved in, there were still bug traps left around the unit and it was far from clean. I called to see if it could be rectified but out of all of the numbers listed for NA REIT online, not one of them connected me to anyone. When I finally did reached someone, the property manager acted as if I was bothering her. Nothing was ever done and I ended up cleaning the unit myself. I feel the staff are very incompetent and their telephone manners, and customer service skills are lacking to say the least. The cable is 'free' as an incentive but as the cable installer would later tell me; this is only because you couldn't upgrade your internet if you tried. I wasn't bothered by the ancient washer and dryer in the laundry room until I had to pay $30 to replace a laundry card. They must be making a killing from this -- but it isn't going back into the building that is for sure. At least 6 mailboxes are currently busted open, and at this point I don't bother calling the 'property manager'. The cost of rent is low and I 'we get what we pay for'. But staff and management clearly have to respect for the property, or its tenants and it's a shame. Take my advice and rent anywhere, ANYWHERE other than from Northview Apartment REIT.

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Mon:8:30 am - 5 pm

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