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Pemberton Holmes Westshore - Real Estate & Property Management

Pemberton Holmes Westshore - Real Estate & Property Management

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3.6 Google Review
891 Attree Ave #101, Victoria, British Columbia, V9B 0A6, Canada
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Refresh Reviews 3.6


Feb 21, 2018
This was the worst experience of my life!! Alana had let us down. You think you are in trusting this company to make your life easier so you don't have to worry about your tenants. Well think again. Worst company ever!! Your better off taking on the headache of being the landlord yourself. This company isn't worth your hard earned money. 🖕

May 19, 2018
The worst experience ever. Had to stalk them for two weeks being bounced around to random people in order to finally get an application for a house rental despite the fact that I mentioned from day one we want to rent this property (1541 Derby St.) for sure. To beigin with, no one ever pics up the phone and you always have to leave a message (not sure if something is actually in the office at any given time). Asked from day one how much the utilities cost per month and NEVER got an answer. Filled out an extensive application, being asked to provide all sensitive information including SIN number. After two days of NOT hearing anything and emailing the PROPERTY MANAGER named Alannah Brennan, she got back to me saying she already accepted another application. Went on Craiglist the day after only to see the ad for the same property being posted again! very unprofessional and dishonest behavior. I don't think she even bothered to look at the application and just dismissed me because I was persistent and demanded a reaction. Do not recommend wasting your time filling out applications as tenants or having your property managed through them as they do not care about renting out the properties they manage and giving a decent service to clients.

Jun 4, 2018
Kind person at reception, made me feel welcome. She helped me as quickly and efficiently as possible.

May 20, 2018
Pemberton Holmes has some of the best property managers I've dealt with specially Casey and Mara

Sep 11, 2017
Would prefer to give zero stars but not an option. Rentend 2 suits from this company should've learned my lesson the first time not to deal with them a second time. The phrase "if you want something done, do it yourself" should be their motto. Moved to the second suite about a month ago still have yet to receive a community mail box key. Sent well over a dozen emails and phone calls and in person chats and nothing has been resolved. Because of this I've asked to speak to the manager of the company to file a complaint and was not given any contact information. Not happy and not impressed. 0 star

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm

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