PMA Realty Consulting Ltd

Good day, If I could I would give 1/2 a star or a zero. I am an owner and I have lived here since moving to Ottawa in 2013, as unfortunately I had no choice for what I could afford when moving here. Avoid at all costs! Parking, snow plowing, flood maintenance, roof problems all issues and have only been handled as I am a headache to management for bringing forth any concerns as an owner. This place clearly wants to become mostly tenant run (whether it be rented through income owner or condo Corp). When I can, I’ll get out!

It's the handful of snark that I get with every interaction that really draws me to PMA. As a proud owner of a condo in a PMA managed neighbourhood, it's always a pleasure to deal with passive aggressive staff who won't hesitate to place blame where it belongs: on you. I love being put in my place by those who feel they are intellectually superior, talked down to and generally railroaded. I'm always looking forward to my next run around the pointless bureaucracy track. Really keeps you humble, and who doesn't need just a little more frustration in their life? Common sense!? You don't need that! Why make something easy when you can make it Teeth gnashingly difficult!? PMA - because who has anything better to do with their lives?

I unfortunately bought a house managed by PMA without reading the reviews. Dealing with them has been a nightmare come true for us. I always dared myself every-time I had to ask or speak to the management about anything. The specific individual (if you have commented previously, or lived under PMA management you know her name by now) is outstandingly rude and inconsiderate. Its like I have to prepare myself to be yelled at, talked down to and left feeling horrible about myself for asking such stupid request or question. When I asked if it kills her to be a little empathy and nice, she responded with "I am not paid to be empathy, I am paid to manage". There was one occasion when she asked me to instead of emailing her, I should be putting a hand-written complaint with "printed pictures" in the PMA mailing box which they normally checked once a week. Because you know, the doves might not be strong enough to carry that. Never-mind that we live in the time where emails exist. I am not telling you not to buy or rent from PMA. But please do consider other house owners/tenants reviews before you make your decision. Is the low condo fee worth the upcoming hustle? Also, here is a tip: When asking to have a work done or if you ever have any questions at all, EMAIL is the way to go when it comes to PMA. This way, anything is recorded. Being on the phone with the "management" will only resulting in 98% of you being yelled at or talked down to and they won't admit it as phone calls are not recorded. PS. If you a home owner or tenant living under PMA management and have had these experiences, you are not alone. And while most people would brush this treatment under the rug, I do hope that more of you would escalate this to the board or as high as you can. The more people voice their concerns in a formal complaint, the more likelihood this abusive treatment from PMA would stop.

I rent an apartment for which this company is the manager. First of all, the owner of the building is a great guy, nothing but positive things to say about him. HOWEVER, this management company is quite bad. The receptionist who answers most of the calls is rude, uninformed, and tends to make statements based on assumptions and heresay than to actually verify (I can't say why she's like this but most likely out of laziness). They are also very unhelpful when tenants call with issues. AVOID IF POSSIBLE.

Note: This is in two parts. Here is Part 1: These people manage the condo corporation where I live (in Ottawa), and they have no respect or consideration for the people who live there, even though these people basically pay their salary. They are bullies and don't care about people's legitimate complaints. They ignore people's concerns. They don't respond to inquiries. They are terrible to deal with. We pay enough for condo fees and we can't even get any respect in return. It makes me question how competent they are with our money! They hired contractors who did damage to my property and they don't care. There is no recourse. No apology. Nothing. It's appalling. Disgusting. This is Part 2: This is my second comment about this company's tactics. I am an owner and have been here for 9 years. Just last year (2016), a new property manager took over and things have not been good here for me ever since. They have begun to harass me for no good reason. Yes harass me. I think it is most likely because I am a woman. They are unprofessional and very nasty. I have been getting bullied for no good reason. I mind my own business. Nobody has ever complained about me and I don't bother anyone. That doesn't matter though. They are not nice people. I used to be happy here but I'm not anymore. I will continue to update this post as long as they continue to give me reason to since I have no other recourse. They are ruining their own reputation. I am documenting everything. Here is Part 3: I have been getting water in my basement and it is because of a crack in the foundation, which is visible on the outside. They are responsible for the outside, but instead they want ME to hire a contractor to tear down my wall from the inside, so that they can get at the crack! I think that is ludicrous! have contacted 3 different professional foundation experts and they all told me the same thing. The work should be done from the outside. Doing it from the inside is only a temporary fix. Some of them won't even do it. When I contacted them recently again, I was told that a contractor would contact me. I specifically asked for a phone call from the contractor. I didn't want them to just show up, like they have done in the past, because I work out of my home, and it is inconvenient if I am with a client in person or on the phone, or some other circumstance, like if I'm not feeling well, which has also happened before. I have been having a lot of health problems due to the stress in my life, and they have made it much worse. I didn't think asking for a phone call was asking too much, especially when my phone number is on my car, which is right in front of my house! Well, not only did the contractor ignore that request, but when he showed up, he banged on the door, instead of just using the door bell, making it sound like some kind of emergency. It was VERY disruptive. I know it was done on purpose. It is all part of their scheme to abuse me. At least that's what it feels like. I hate it here now and it's all because of them. These people are nasty. Absolutely no respect. In the past year, this environment has become so toxic for me that I need to get out of here!