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The Granite Guys

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4.2 Google Review

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829 Highfield Ave SE, Calgary, Alberta, T2G 1Y8, Canada

(403) 243-2007 www.calgarygraniteguys.ca

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Andrew Schuetzle

Nov 30, 2018

I just called this morning asking if someone brings in some granite of their own and needed a cut to be done out of it, do they do it?; the response was yes but no as their blade was broken. I had asked again if generally if they do it, and again it was yes but no. Been laughed at the same time, such an amazing customer service!! I am also putting the same review on homestars. Best word of advertisement is with the word of the mouth!!! Also, we had submitted an email requesting for the same info and never heard back.

Jennifer Hooper

Jul 17, 2018

We had counters installed a few weeks ago. The work itself was good however the customer service representative experience with Amanda was awful. When the guys installed the counters the work itself was not completely finished but they asked me to sign a sheet that it was- they said I could call or email the next day and the company would take care of it (it needed to be grouted or sealed). I signed it- first mistake. I emailed Amanda the next day to schedule an appointment to have it sealed (this was included in the original cost). She said we would be charged a few hundred for a return visit. I asked to speak to the manager and she would give very little info (one word answers etc) and at one point stated I would just have to wait and there was no other information that she could give me. She said she had already spoken with the manager (Niel) and that he stated he could give me a slight discount on the return fee but that he was making an exception and I would still need to pay- again this is after it was originally included in the original price and we just dropped over $5000.00. She stated the reason was that it would require the guys coming off of a job to come and seal it- however in a previous email I had indicated my schedule was very flexible in terms of scheduling the sealing. Even prior to this experience she was a bit `snarky` for lack of better words- if you ask questions you are made to feel as though you are bothering her- and increasingly difficult to deal with once we were upset after the signing of the paper issue. In the end, the work was completed and the guys did a great job however the customer service rep was so very difficult and made it so stressful that for that reason alone I would not recommend the company.

Sheri Romick

Jun 29, 2018

The granite guys have been great to work with. Lots of suppliers to choose from (too many maybe....lol). Their installers were great... shout out to Josh and Christian - they were friendly, knowledgeable, efficient and the final product looks fabulous.

Dan Vass

Jul 11, 2018

Awesome job, great experience and incredibly professional. I'd highly recommend this company.

Feb 27, 2018

I called the Granite Guys to come out and fix my under-mount kitchen sink that was starting to detach. The sink was installed in 2010. The repair was not a problem for them. Despite a mess of plumbing and a garburator, they were able to clean off the old adhesive, reinstall the sink with silicone, and install strapping and blocks to support the sink - all without the need and expense of calling a plumber. They did a excellent job of the repair and better yet - did an excellent job of cleaning up after themselves. Josh and Christian even went above and beyond and installed blocking on an under-mount bathroom sink just installed this year by another contractor. Thank you guys! I would highly recommend the Granite Guys.

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Opening Hours

Mon:8 am - 5 pm

Tue:8 am - 5 pm

Wed:8 am - 5 pm

Thu:8 am - 5 pm

Fri:8 am - 5 pm Today

Sat:10 am - 3 pm