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M S International Inc.

M S International Inc.

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4.0 Google Review
5930 4th Ave S, Seattle, Washington, 98108, United States
(206) 268-9200 www.msistone.com
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Mar 1, 2018
Don't get caught up in the nice warehouse or displays. BE VERY CAREFUL when purchasing materials from MSI. We bought marble tile based on samples they gave us. When it showed up the quality was quite poor--filler in the tile, huge variation in patterns, etc--it almost looked like different sections of stone were put together. Most importantly, the color was different from the sample. We thought it must have been a mistake. We called them. The response: "all sales final". So we thought, once they see it in person they will clearly understand. They seemed like a reputable company. We took the sample down and the stone they shipped us. And, we had a terrible experience. It felt like "You bought it, you keep it...sucker". Now we have $1,400 of poor quality marble tile. The dump fee will probably cost us another $100. Our suggestions: DON'T RISK BUYING FROM MSI.

Mar 22, 2018
Bought tile from MSI. Poor quality. It breaks/ chips/ cracks before even working with it. They won't return it. 30 day return policy, which is meaningless when you are remodeling and many items take time to appear, as well as tile installer's schedule. Shop elsewhere!

Nov 2, 2017
Great individual service and time spent with me, answering all my questions. Beautiful warehouse, well organized and clean. I found the perfect slab. Thanks!!

Feb 21, 2017
I had a great experience and am going back for more. Ask for help, identify your project, contractor and fabricator (lets them know you are not just browsing) and build a relationship. Products are excellently crafted, managed, and presented. And, they stand behind them. Best of the bunch, in my opinion.

Feb 26, 2017
Top notch customer service. I appreciated that both reps were equally informative and helpful on our visit. They take time to answer questions, give suggestions and generally felt very knowledgeable to me.

INDUSTRY BLOGS

Female Bootleggers of Prohibition: Stories of Defiance

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed to...

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The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey


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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm Today
Fri:8 am - 5 pm
Sat:9 am - 1 pm

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