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M S International Inc.

M S International Inc.

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4.0 Google Review
5930 4th Ave S, Seattle, Washington, 98108, United States
(206) 268-9200 www.msistone.com
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Mar 1, 2018
Don't get caught up in the nice warehouse or displays. BE VERY CAREFUL when purchasing materials from MSI. We bought marble tile based on samples they gave us. When it showed up the quality was quite poor--filler in the tile, huge variation in patterns, etc--it almost looked like different sections of stone were put together. Most importantly, the color was different from the sample. We thought it must have been a mistake. We called them. The response: "all sales final". So we thought, once they see it in person they will clearly understand. They seemed like a reputable company. We took the sample down and the stone they shipped us. And, we had a terrible experience. It felt like "You bought it, you keep it...sucker". Now we have $1,400 of poor quality marble tile. The dump fee will probably cost us another $100. Our suggestions: DON'T RISK BUYING FROM MSI.

Mar 22, 2018
Bought tile from MSI. Poor quality. It breaks/ chips/ cracks before even working with it. They won't return it. 30 day return policy, which is meaningless when you are remodeling and many items take time to appear, as well as tile installer's schedule. Shop elsewhere!

Nov 2, 2017
Great individual service and time spent with me, answering all my questions. Beautiful warehouse, well organized and clean. I found the perfect slab. Thanks!!

Feb 21, 2017
I had a great experience and am going back for more. Ask for help, identify your project, contractor and fabricator (lets them know you are not just browsing) and build a relationship. Products are excellently crafted, managed, and presented. And, they stand behind them. Best of the bunch, in my opinion.

Feb 26, 2017
Top notch customer service. I appreciated that both reps were equally informative and helpful on our visit. They take time to answer questions, give suggestions and generally felt very knowledgeable to me.

INDUSTRY BLOGS

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey


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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 5 pm
Sat:9 am - 1 pm Today

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