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Roma Tile & Marble

Roma Tile & Marble

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3.5 Google Review
306 Wolf St, Syracuse, New York, 13208, United States
(315) 471-7856 www.romatileny.com
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Google Reviews

Refresh Reviews 3.5


Jun 5, 2018
Amazing Family owned, and ran business. Best granite in the area. We were beyond happy with our Service. If you need help ask for Vito he took care of us!

Feb 1, 2018
Frustrating experience - never felt like valued customers - cannot recommend! Roma has a rep dedicated to our Utica-based cabinet vendor who failed to meet us as planned for first appointment. We made a second trip to look at slabs, and our rep offered to have samples made of four granites of interest. It was supposed to take 3-4 days, but I had to follow up over a week later. When samples arrived, they were not labeled and were similar enough that we weren’t sure what we were actually looking at. Our kitchen designer submitted our plan in August, and we were given a quantity which we used for planning, budgeting, and other decision making. Just as our contractor was ready to begin work In late November, it was determined that our Roma rep had underestimated our quantity by 20 square feet resulting in additional cost to us of $2,500. We called Roma to discuss the situation, hoping they might offer to honor the original quote, or at least make some concession. We never received a call back and, by this point, had zero confidence in moving ahead with Roma. Somewhat desperate, we went to Lowe’s, and - fortunately - had a very good experience with Stone Central. I am hearing that others have had similar experience with Roma recently as well.

Mar 5, 2018
Awesome selection of granite, quartz, marble and tile. Very knowledgeable and courteous staff. Competitive pricing. What more could you ask for!

May 12, 2018
Fast service. Great help. First visit.

Dec 7, 2017
Good, attentive service. Plenty of time cheerfully spent in warehouse looking at slabs of granite. Staff was happy to move them into view.

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 6 pm
Wed:8 am - 5 pm
Thu:8 am - 6 pm Today
Fri:8 am - 5 pm
Sat:8 am - 3 pm