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Great Floors

Great Floors

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3.4 Google Review
1250 Swan Dr, Burlington, Washington, 98233, United States
(360) 757-4600 www.greatfloors.com
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Refresh Reviews 3.4


Apr 19, 2018
We needed new flooring — vinyl, carpet, hardwood — for the entire house. That involves a lot of decisions! Amanda and Isaiah took the time to show us options and help us through the process of selecting the right choices. We really appreciated their patience and professionalism. The installation crews were great, and we couldn't be happier with the results. The new flooring looks wonderful! We're very happy with Great Floors.

May 29, 2018
**It was tough** Months into a simple flooring project. Still not finished. Every time we call they say the materials just got in “yesterday” and they’ll finish by the end of the week. The cigarette butts all over the yard where a nice touch too. I appreciate that....3/7 they just tacked on 547.82 cents to our bill and they still haven’t finished.**Update 5/6** Since my last post they sent someone out to measure...and they’ve not done a single thing!!!!! I made the mistake of paying, so they don’t seem to care or remember us. I’ll be filing against them shortly, despite the owner claiming the job is done..the pictures are still 100% current. Update 5/16. Spoke to manger last Wednesday, gave him a full 7 days...didn't call me back. Left him a VM this morning. ** Update 5/29** We're done. I do feel like in the last week Shad, did go out of his way to make sure this thing got wrapped up. The work is amazing and it's unfortunate it went this way...but the floors do look amazing.

Apr 2, 2018
We were helped by several different employees at Great Floors and across the board everyone was great. In particular Isaiah gave us excellent customer service and was super patient and fun to work with. Prices were very fair based on our research and the quality of the products we ended up choosing was impressive. Highly recommended!

Feb 6, 2018
Until today I had never had a need to buy new carpet and was completely new to anything to do with it. Thanks to Dave for being so helpful and friendly. Dave was very informative and helped me understand my options and every line item associated with my purchase. Gill was also amazing and prompt at helping me get my carpet installed. Thank you guys so much, your number is a must have for home ownership!

Feb 8, 2018
Just for the record my name is not Richard Richardson, it's Evan .Isaiah at the Burlington store was extremely helpful when I called for pricing information and carpet options. He answered every question I asked. He deserves a huge raise. Ill recommend this store to anyone who needs help picking carpet.

INDUSTRY BLOGS

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Opening Hours

Mon:9 am - 7 pm
Tue:9 am - 7 pm
Wed:9 am - 7 pm
Thu:9 am - 7 pm Today
Fri:9 am - 7 pm
Sat:9 am - 5 pm

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