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Jul 24, 2018
I am doing a full kitchen renovation so I went to the Rona in Vernon to ask their process. The kitchen person gave me his card and told me to email him the dimensions. I went home right away and emailed the measurements, photos, etc. Several days went by and I didn't hear anything so I emailed again and said I just wanted to make sure you got everything? Still no response. I called and left a message on his cell (that was printed on the business card). No response. Weeks later I went into the store and he was on a call so I just browsed other departments. When I came back he was away from his desk so I asked the appliance guy to call him. No answer within the store. I asked the appliance person if I could leave a copy of the plans with a note. I did that. Still nothing back. A simple phone call back to say they will be in touch is the least they could have done. For a company that prides themselves on customer service I found this to be a terrible experience. Clearly, they do not want my business for a full kitchen renovation. Rest assured the competition will benefit from your poor service execution.

Sep 2, 2018
Nice new renovations. Well stocked. Decent competitive pricing. Airmiles collector miles. Lots of parking. Great clearance deals. Helpful friendly staff.

Aug 8, 2018
High prices and poor customer service.... the only thing they have going for them is the odd shiny penny who go out of their way to help you figure something out ... but the rest of them avoid eye contact and turn and go the other way..... Contract sales and the guy running the yard are the power houses ....those guys are five star for sure.....

Aug 6, 2018
Great experience. Both Alan and Collette were a fantastic help in finding our list items and problem solving some home renovation ideas.

Aug 14, 2018
I like Rona because it has great deals online and you can order online and pick up. They still need to sort out their online order pickup a bit as you end up waiting longer than it would take to grab the item yourself, but hopefully that will come with time.

INDUSTRY BLOGS

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history - the...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey


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