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Emerald Tile & Marble

Emerald Tile & Marble

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3.5 Google Review
2878 Sheffield Rd, Ottawa, Ontario, K1B 3V9, Canada
(613) 738-7841 www.emeraldtile.ca
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Google Reviews

Refresh Reviews 3.5


Jul 11, 2019
I was looking for a counter top for a small installation and after shopping around at various tile stores, Emerald Tile was my best option. Paula Le Clair listened to what I needed for my kitchen design and gave an affordable solution. Measurement and installation was done as needed with even better options to original plan at the same price. Thank you for your incredible service. I would highly recommend your service.

May 24, 2019
The installers from Emerald Tile left a short time ago and i can't stop looking at our new countertops. Kitchen and bathroom look great. The guys were great. Efficient, friendly courteous and right on time. They answered all our questions and left no mess. Great sales staff who worked around our schedule and dealt with all of our inquiries quickly. Great people and great service!!!!!

May 6, 2019
Great service and advise. good prices now too. I'd dealt with them previously and wasn't too impressed, but they've changed a lot and seem to have really updated their service and business practices

Jul 14, 2019
Communication is not their forte. With plenty of back and forth we received our countertops. Installers did a great job.

Apr 23, 2019
We bought our countertops from them last year when they were having a sale. We are very happy with the end result and installation. HOWEVER: they have terrible customer service. I would call and never get called back. I've emailed and never heard back. We dealt with 3 different people while getting our counters ordered and installed and never could get any clear answers. I’ve been trying to get some help for the past few months on an issue and all the emails go unanswered, all the calls go unanswered and their contact email for Ottawa bounces back as well as several of their employee emails bounce back. I can't believe how disorganized this company is, not getting back to paying customers is not a good business model. I would not suggest spending money and time here. There are many other wonderful tile and countertop places in Ottawa that give excellent service. Don’t waste your time with Emerald Tile.

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Opening Hours

Mon:7:30 am - 5:30 pm
Tue:7:30 am - 5:30 pm
Wed:7:30 am - 5:30 pm
Thu:7:30 am - 5:30 pm
Fri:7:30 am - 5:30 pm Open Today
Sat:9 am - 5 pm

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