Get to the top of the directory by claiming your business!

Emerald Tile & Marble

Claim Business

2.4 Google Review

Direction Bookmark

1093 John Counter Blvd, Kingston, Ontario, K7K 6C7, Canada

(613) 384-3555 www.emeraldtile.ca

Update Business Info | Add Verified Info

Read our review guideline

Write a Review

Loading…

Be the first to write a review.

Google Reviews

Refresh Reviews 2.4

Joseph Rashotte

Oct 19, 2017

AWFUL AWFUL AWFUL!!! Ordered tile, they stated 2 weeks for delivery. By week 3 they didn't know where the tile was. Week 4 they refused to answer my emails and calls. Week 5 was same as week 4. Week 6 is now here and they still will not answer my calls or give me any updates on where the tiles are. Ive asked twice to be refunded my money and still no response.... DO NOT USE THIS COMPANY!!!!!

Catherine Armstrong

Jul 8, 2017

I had a fantastic experience with Emerald Tile. Margaret was so helpful in finding me the top I wanted at a great price. We ran into some issues when the top was cracked in transport and but they cut us a new piece and only pushed back install by one day! Everyone we spoke with at the company was extremely helpful. Even the installers were friendly and efficient. We LOVE our new Quartz kitchen counter top and we would buy our next stone top here without question.

John Ware

Aug 19, 2017

If there was a worst business award I would give it to Emerald Tile.I had a counter top installed along with a kitchen sink in November of 2014. 2 years and 3 months after the installation the sink came away from the counter top and started to cave into the cupboard. When I called for a service call I was told that this was not an unusual occurrence and that I would be charged $150:00.To me this represented poor workmanship and I felt I shouldn't be charged.Recently I purchased a new slide in stove only to discover that the 30'' opening that was cut to accommodate the old stove was not 30" and my new appliance would not fit. At my expense I had a cupboard moved so that the opening would accommodate the stove. Again I contacted Emerald tile and asked if they would cut me a 30'' by 2 1/4 inch piece of granite from scrape that I am sure they have lying around and explained my situation, I needed the new piece to replace the old piece at the back of the stove that no longer fit because it was only 28''. I was told unfortunately this could not be done because the person who did the measurement was just following the previous template instead of making his own measurement and template.The associate kindly offered me the opportunity to talk to Jim the VP but of course after leaving a message my call was never returned just as I expected. My advice to consumers would be to stay away from Emerald Tile, I believe there a far better business' to choose from. This would be a good story for Market Place. Lily Ware.

Slava Avnilov

Feb 26, 2018

very nice place and good people i found all what i neede

Geoff Roulet

Apr 5, 2014

We received good service at the store where the staff patiently answered questions and assisted in our selection of materials for the counter top and floor. This gave us confidence that unfortunately was not played out when it came to installation of the granite counter top. We dealt with different employees during this process and they disagreed as to how the counter should be cut and mounted. I am still not sure as to which approach was best but on selecting one we were not impressed with the work done. The granite slabs were large and heavy and so it was not surprising that there were difficulties getting them into the house and up into the kitchen. I am not surprised that along the way some drywall was damaged, but I am surprised that nothing was said about this and there was no offer to fix the damage. I supplied my own stainless steel sink which came with installation instructions. The Emerald Tile & Marble employees did not wish to follow these and insisted that their approach was best. I would have been willing to take their advice, but it was clear that the sink was not going to sit flat against the counter top and create a full seal. Eventually Emerald Tile & Marble did adjust their approach to allow me to mount the sink as instructed. The installed counter top and sink do look good, but I would expect better service from a company that wishes to set itself apart from the big box stores.

INDUSTRY BLOGS

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are 'single...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Own this business?

Claim Your Business

• Update your photo and information

• Get notified when reviews are posted

• Respond and manage your reviews

• Select badges and keywords

Opening Hours

Mon:8 am - 5:30 pm

Tue:8 am - 5:30 pm

Wed:8 am - 5:30 pm

Thu:8 am - 5:30 pm Today

Fri:8 am - 5:30 pm

Sat:10 am - 4 pm

Emerald Tile & Marble

Write a Review

Reviews

Google Reviews

INDUSTRY BLOGS

Single Malt vs. Blended Whiskey: A Comprehensive Guide

Whisky Wonders: An Expedition Across Regions

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

Carrie Nation: A Crucial Catalyst of the Temperance Movement

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

Own this business?

Opening Hours

Countertop and Tiles Near Me

Project Tile

Milestone Fabrication

Westboro Flooring & Decor (Formerly Grant's Tile & Flooring)

Lakins Tile and Flooring

Abbey Carpet of Watertown