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Ceragres Ottawa Boutique Workspace - Atelier-Boutique Céragrès Ottawa

Ceragres Ottawa Boutique Workspace - Atelier-Boutique Céragrès Ottawa

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5.0 Google Review
3268 Hawthorne Rd, Ottawa, Ontario, K1G 3W9, Canada
(613) 249-9112 ceragres.ca
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Jun 8, 2019
I ordered 3 types of tiles on May 6. They were to arrived within 2 weeks. On May 17 I received a call that both tiles were there. I drive all the way to the store but, they made a mistake, they only had 1 type of tile. They said, we will get the right tiles on Tuesday May 21st and will deliver them to your house at our charge on the 22nd. They never delivered on the 22nd. I called to inquired they said they would get back to me. On the 24th, I call agai then they tell me that someone should have e called as the tiles will arrive only on June 20. They promise again to deliver for free. They called me on June 6 to announce the tiles arrived "early". They will deliver on a June 7. They didn't. I drove to the store this morning to pick up the tiles. When I explained the situation and complained the store rep said "well, it's not my fault, I didn't do it". She never appologized or took ownership. She didn't even take a bite to talk to someone. Their tiles are really nice but the service is terrible. Not worth the upset you will feel when trying to get answers.

Aug 2, 2018
Modern styles, nice showroom and friendly helpful staff.

May 16, 2013
Very nice tile display, helpful staff, good deals... The Apple store for tiling (except for the deals ha ha). All that on top of very very good selection of good looking tile.

Dec 31, 2014
a fantastic environment and great friendly staff very knowledgeable. A must see.

Jun 13, 2019

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Opening Hours

Mon:9 am - 5:30 pm
Tue:9 am - 5:30 pm
Wed:9 am - 5:30 pm
Thu:9 am - 5:30 pm
Fri:9 am - 5:30 pm Open Today
Sat:9 am - 4 pm

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