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Michigan Tile & Carpet

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3.8 Google Review

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99 E Columbia Ave, Battle Creek, Michigan, 49015, United States

(269) 962-6227 www.michtile.com

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Karla Frenchi

Jun 13, 2017

Make sure when you sign the contract for products and work that the items you pick out have the same item number on contract. I received different cabinets and counter top than what I picked out in showroom. When I got cabinets and countertop I was told that what was on the contract I signed. Workers worked a few hours a day, then would leave. Told them I wanted stove in same place, but when cabinets arrived the gas line for stove had to be moved to put cabinets in. Had to call store to get workers to finish. Hans said he would provide plumbers and electrians. He did not. I had to negotiate with workers to get work done. It was a very stressful.

Floyd Miller

Jan 13, 2017

One of the best experiences a family could have with replacing a carpet. Had a leak in my basement from the waterline, and it damaged the carpet. Called Hans for a replacement carpet and he gave me 5 different quotes on the ones he had in stock. We agreed on a price and it was delivered the next day and looks great. That is customer service.

Rick Wolf

Feb 1, 2017

I ordered some stone tile as a backsplash for my kitchen and could only afford to put up a small portion at first. When I went back to schedule installing the rest with Bev I kept getting excuse after excuse. It has now been over 2 months of me walking into the store and trying to get this project scheduled with no success. I know it is a small project that isn't going to make them a lot of money but the constant excuses just tells me they don't want to waste their time with my small project. So if you have a small projects you are just better off going anywhere else.

Willie Yother

Jan 29, 2018

Good deals on carpet and flooring

Evanna Liewald

Mar 23, 2018

Very condescending employees.

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