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Troy Tile & Stone

Troy Tile & Stone

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2.8 Google Review
1631 Livernois Rd, Troy, Michigan, 48083, United States
(248) 688-9543 troytilenstone.com
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Google Reviews

Refresh Reviews 2.8


Mar 14, 2018
Took a while for sales person to acknowlede my presence. Store is small and the prices were not obvious. Had read many poor reviews before going...probably didn't help matters any. Prefer The Tile Shop or Virginia Tile stores.

Sep 15, 2017
AVOID this place!!!!! Ordered tile told would be in on next truck, 2-3 days. Multiple calls being told same thing it would be on next truck. Got tile after 2 weeks. Had 7 damaged sheets of tile. Was told to use them for cuts. The mastic I got was rubberized. I called to see about getting a refund was told they would call back and didn't. I wrote a review similar to this and then emailed the owner to tell them I felt I had bad service and wanted to see if they could do the refund. Next day I was called by the owner who literally yelled at me on the phone for leaving a bad review and what he said was a nasty email because I said I had bad service. Isn't it bad service to call a customer who thinks they had bad service and yell at them??? They agreed to return the mastic but never offered to make things right on my busted sheets of tile. They were a little cheaper on my tile but trust me, pay a little more somewhere else that respects and values their customers. UPDATE: just got called again by owner yelling at me for this review. Claims nothing is true and he is going to sue me for slander now but I have proof to back it up. I feel like it's his way of intimidating me to not write an honest review.

Mar 20, 2018
We bought our bathroom tile here. They had a better tile at a better price than the larger tile stores in the area.

Feb 17, 2018
We walked in and explained to Nicole the style, color, and application we were looking for and she pulled samples and prices. Super efficient and knowledge.

Mar 15, 2017
Only place I could find 2 x 8 black subway tile with matte finish. Arrived quickly, perfect condition and at an excellent price. Highly satisfied!

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Opening Hours

Mon:9 am - 6 pm
Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 6 pm
Fri:9 am - 6 pm Today
Sat:9 am - 2 pm

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