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Ciot

Ciot

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3.5 Google Review
9151 Boul St-Laurent, Montréal, Québec, H2N 1N2, Canada
(514) 382-7330 ciot.com/quebec/fr
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Google Reviews

Refresh Reviews 3.5


May 27, 2019
To the owner - I am just planning a whole-house reno. Three bathrooms and 1575 sf of tile flooring. I thought I would say that these reviews have told me clearly to stay away. Too bad you have beautiful product, however, that is only one element of a purchase. I expect I will see the same canned message as it does not appear that anyone from Ciot actually reads or attempts to improve the lackluster reviews.

Mar 26, 2019
Unfortunately we had very poor service. The clerk made mistake after mistake, delaying our entire project. Make sure you ask a lot of questions. *Update: Ciot: your ready-made message posted on Google review is just for show. No response a week after contacting the store manager, still no response. No apologies. No refund for the multiple delivery fees charged because of the store's mistake. POOR RETURN POLICY.

Jan 13, 2019
My Bad Experience On October 09, 2018 I made a custom order of ceramic white matte and waves on all surfaces for $600. I waited 2.5 months for delivery from Italy. I was shocked when they delivered 4 boxes of the wrong tiles. The tiles weren’t even close to what I ordered: colour, texture, and pattern. I tried to get them to take back the tiles or exchange them but they tried to convince me that this was what I ordered and it’s final. It was nothing remotely close to what I ordered. So I just dumped the tiles at their store and left frustrated and deeply disappointed. I will never trust this so-called exclusive store. I lost $600. I didn’t see any help or remorse from the store. Ex client

Jan 3, 2019
Ciot offers an incredible an selection and offers great service when looking to spend money on those products. The service seems to stop and is non-existent once you have paid for products or are looking for updates, whether it be delivery times or dealing with defective products. As such, I will be taking my future bathroom and kitchen renovation business elsewhere in the future.

Jan 3, 2019
Prices are way too high, customer support is nonexistent, for such prices you'd figure at least one of the 5-6 employees gathered around the cashier would say a simple hello or look at you. Nonsense. This place is a joke.

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Opening Hours

Mon:9 am - 5:30 pm
Tue:9 am - 5:30 pm
Wed:9 am - 5:30 pm
Thu:9 am - 9 pm
Fri:9 am - 5:30 pm Today
Sat:9 am - 5 pm