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Wood And Beyond

Wood And Beyond

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4.0 Google Review
877 Finchley Rd, England, NW11 8RR, United Kingdom
020 3869 0900 www.woodandbeyond.com
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Jul 12, 2019
I brought laminates online. But I needed some of them early. I wanted to collect but one of them didn't help much. The other staff Him in helped and solved the issue. Then when delivery day comes nothing delivered. I called and asked. They said I didn't ask them to deliver. In every stage you have to follow and ask and remind.

Jul 23, 2019
Wood and Beyond provided a very good service at an extremely reasonable price. When the original delivery day had to be altered I was contacted by phone and a new day was offered and abided by, with the worktop being delivered in the time window as agreed. Proactive, with pleasant staff and good service the only reason this isn't a five-star review is because of the date change and the missing text alert from the delivery driver.

Jul 17, 2019
I have purchased from Wood and Beyond on a couple of occasions. The first time, the order went through and delivery taken with no issues. The second time, although the order was placed, the delivery was a nightmare. Despite them stating that they had sent an email informing me it was a kerbside delivery, I had not received one. The driver, a third party company, was a complete moron and refused to deliver on the driveway despite the driveway being over 60ft in length and 15ft in width with no obstructions. I have had numerous deliveries from B and Q, Jewson and other builders merchants without any issues!! When I suggested I would be looking for a refund, I was informed I would be charged a re-stocking fee. This is in breach of the consumer rights act 2015!! Will definitely be reporting this to Trading Standards! The delivery was re-scheduled for the following day with an additional cost and the proviso that I had to arrange for someone to physically offload the lorry with the driver as he would be unable to do this on his own. What a farce!!! Absolutely atrocious service from Wood and Beyond and their Third Party Delivery company. If you are looking to buy from these guys, either l would suggest looking elsewhere for a similar product. A complete disappointment!!! I would give '0' stars if I could!

Jul 8, 2019
Shira Cohen and the team and Wood and Beyond wend above and beyond with helping me with my purchase of limed effect wooden floor for a beach side flat. It looks great! I thoroughly recommend them.

Jul 8, 2019
Top company in London , best service and the wooden floor it’s very good quality .. the service it’s brilliant and happy to recommend them to anybody. I’m a builder doing shopping everyday but their service are the best so far in this area Happy to see you again Romulus GMC LONDON BUILDERS LTD

INDUSTRY BLOGS

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Opening Hours

Mon:8:30 am - 6:30 pm
Tue:8:30 am - 6:30 pm
Wed:8:30 am - 6:30 pm
Thu:8:30 am - 6:30 pm Open Today
Fri:8:30 am - 6:30 pm
Sat:9:30 am - 5 pm

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