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Porcelanosa

Porcelanosa

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Watling St #Roman Way Retail Park, England, WS11 1ST, United Kingdom
01543 223025 www.porcelanosa.com/uk
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Jun 16, 2017
If you report a problem they don't call you back. To get a faulty shower unit you pay for someone to come out and look at it. Excuse is that plumber should have spotted the missing part. Ended up paying 150 for them to tell us an external part is missing. Whereas other shower we bought had this part provided. Ended up paying plumber for part and install. So paid twice. Got a wall hung bathroom cabinet with glass sink. Sink got chopped twice. Our fault. No idea how it happened. Possibly wife's wedding ring. I mean, really? You spend a grand on a single unit and cannot wear ring when using it. Cannot think of any other reason it could chip. No callback from Porcelanosa not even when complained and said regional manager would call. Pathetic company. All gloss and no substance. Glad we did not pay 30k for new kitchen off them. Please read reviews on other internet sites before using this poor company. They are a tile provider dressed up as a designer kitchen and bathroom place. Tip: Do visit their Solihull branch to steal designer ideas and use them to design a kitchen then go elsewhere and save half the cost and get infinitely more customer service.

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Opening Hours

Mon:9 am - 6 pm
Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 6 pm Open Today
Fri:9 am - 6 pm
Sat:9:30 am - 5:30 pm

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