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Centura Hamilton

Centura Hamilton

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3.6 Google Review
140 Nebo Rd, Hamilton, Ontario, L8W 2E4, Canada
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Refresh Reviews 3.6


Sep 25, 2018
I have been dealing flawlessly with Centura for over 30 years. My first encounters were with Tom and Mario and now Bob Sheenan. I highly recommend this establishment.

Jul 31, 2018
I have been renovating my main bathroom over the course of a few months and have searched near and wide for deals and help on tiling. Centura has been great they answered my questions helped with returns when I bought the wrong colour and when I had a problem with the in floor heating system and had to return it they were spectacular. Always helpful never pushy and always going above and beyond. To all the ladies at the customer service desk Thank You very much for making a stressful reno alot less stresful and to the service people in the back I was pleasantly surprised when they brought out my order and loaded it into my car. When it came to returns they were quick and pleasant to deal with. I would definitely recommend Centura keep up the great work!

Apr 27, 2018
Nice product but bad customer service at Centura. The first time we visited we couldn't get any assistance, but we went back because we liked the tiles and couldn't find them elsewhere. I ordered a plain tile and an accent for use in a shower; I paid over the phone and went in to pick them up. First, there was a line of customers waiting to get into the loading dock, but an employee had parked in the dock so they could go visit their friends on the order desk. There was literally a line of people waiting to pick up. The order was brought up, and the plain tile boxes looked like they had been through a war: they were beaten up, filthy, and had weird stains on them. One of the boxes was full of broken tile: luckily they figured that out before they went into my vehicle. The accent tile was unboxed because I didn't need many of them. They tried to give them to me, and they were chipped and scratched: they looked like they had been in the corner of the warehouse collecting dust for years. The employee seemed extremely put out when I wouldn't accept them. There was no way I was going to pay $26 a square foot for damaged tile. Had to go back for replacements a few days later. It just seems like a disorganized place, and I will be buying my tile elsewhere in future. Too bad, because the selection is nice and they have some cool products. Just not worth putting up with the hassle and the attitude. Sorry, but if I'm paying for it, I'm not taking damaged product. And the P.S. to this story: I had bought an extra box of tile to be on the safe side. Customer service had told me I could return them if not needed. I did return them, but found that there was a previously undisclosed 20% restocking fee. So buyer beware!

Jan 20, 2018
Excellent selection of tiles and carpet. They carry trendy and traditional styles of tiles for floors and walls. Customer service is great not pushy at all and they're open Sundays.

Nov 27, 2017
Excellent service and very helpful. The selection and quality is top shelf. They made sure i had everything i needed to complete my project. Thank you Centura I will most defiantly be back time and time again.

INDUSTRY BLOGS

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey


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