Pewabic Pottery - Countertop and Tiles - Detroit, MI - VerView
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Pewabic Pottery

Pewabic Pottery

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4.2 Google Review
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10125 E Jefferson Ave, Detroit, Michigan, 48214, United States
(313) 626-2000 www.pewabic.org
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Google Reviews

Refresh Reviews 4.2
Mar 26, 2018
Great place to buy a special gift that says Detroit. They have much more than just tile. A truly historic gem that is always worth a visit. They have plenty of convenient and free parking whether you arrive by car or bike.
Jan 17, 2018
Such a fun, interesting & educational staff - and what a stunning collection of original art. The history of the location, and of the art form, are fascinating. Be sure to look for Julie or Kim - or both. Their warm welcome and professional expertise will delight you. I came home with gorgeous Pewabic soup bowls - unique pieces of art to enjoy around the table. My first visit, but not my last!
Dec 28, 2017
I am all for supporting artisans, particularly Detroit-based craftspeople. But I am all for good customer service as well, and at Pewabic apparently you can't have both. While in the store in Sept. I left my name and number and asked for a call when a $100 tile I wanted to give as a Christmas gift was in (they were out of stock). Weeks later I popped into the store only to be told that the 20 that were made had been bought by the Detroit Zoo and my name and number had been lost in the shuffle. I left my information with them again and called a couple weeks later; the person to whom I spoke had no idea who I was and no record of my TWO requests for the tile, so I paid for it over the phone ($106) and was told that the tile would be ready in plenty of time for Christmas. During EACH OF SIX ensuing phone calls I was placed on hold for extended periods because no one could find a record of my purchase without consulting others before promising to call me back, promising the tile would be ready. At one point I was told that they would fire three tiles and that I should call the W before Christmas to be sure at least one survived the kiln. When I spoke to a representative on W, she said that they never fire just three tiles and the employee who said they would was new and just "trying to please you." Well, I was NOT pleased to learn that I was being lied to and strung along to placate me in the short-term and ruin a Christmas surprise--and my opinion of this business--in the long term. There is no clear chain of command, no effective records system and no internal communication in this business. I will continue to enjoy the Pewabic tiles in my home but I will not add any others to my collection.
Jan 28, 2018
The studio space is amazing with beautiful glazes but the pretentious vibe completely ruined the experience of taking classes there. On top of that, it takes a long time to get your pieces fired because they give priority to the professional potters. Great place to shop but I'd go elsewhere for classes.
Jan 10, 2018
Stopped in yesterday to take a peak at the beautiful new inventory and the wonderful new tiles dedicated to Detroit with the Old English D, tiles as well as ornaments. I inquired about classes and the staff was very helpful, taking time to print the information sheet because none were available at the desk and brought them over to me as I browsed.

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Opening Hours

Mon:10 am - 6 pm
Tue:10 am - 6 pm
Wed:10 am - 6 pm
Thu:10 am - 6 pm
Fri:10 am - 6 pm Today
Sat:10 am - 6 pm

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