What a disappointment. The showroom is great in terms of election, but good luck trying to actually buy something. We were referred by our architect and met with Ryan. Spent hours selecting flooring for new construction. Also provided plans and requested multiple bathroom cabinetry quotes from their in-house designer. Left with Ryan's promise to get us pricing the "next week" and bathroom cabinetry designs. Next week turned into weeks and we had heard nothing. So we call. And email. And call some more. Finally he responds and promises it the next day. The next day comes and goes and still nothing. Mind you, these were all HIS proffered timelines. We weren't pushing for something immediately. However, MONTHS passed. To the point where my husband called the manager, who was rude to him, and said that they had a quote in their system (6 months later and we've still never seen one). I called the wood flooring company directly to seek out another distributer and was told they would contact the owner and I would hear from someone. Nothing. Not a word after 6 months and endless emails and calls. This place is a joke.
