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Blue Rock Industries

Blue Rock Industries

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3.0 Google Review
92 York St ## 5, Kennebunk, Maine, 04043, United States
(207) 467-3655 www.bluerockmaine.com
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Jun 12, 2018
I am a returning customer, and due to the Great job and customer service ,I did not get competitive bids. Big mistake! I will never do business with the Kennebunk Store again. The first time doing business with Rob and Olivia,,,, customer care and service was outstanding but this time I May has well gone to a big box store, Granted they were not feeling well but that’s no excuse to not participate or have someone else relieve them The installer coordinator never showed up for a scheduled check of the worksite . They were very busy!!Z, so busy someone must have gotten service but it wasn’t us!! Then after the installation Olivia tried to up-charge me for the transition portion of the job! Of course this was after their vacation..... The installer Josh, was a sub-contractor which I was not informed.... however he was great! And did a super job! Somewhat mitigating the lack of customer service from Rob and Olivia and especially the install Coordinator.. The other half of the job which was handled by the Westbrook Granite Group went well and the communication was excellent as well as the install was super I just don’t like paying premium prices and being treated like our job was last on their priority list without benefit of good communication...

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm Open Today
Sat:9 am - 1 pm

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